Security Alarm Monitoring Services & Products

Our Central Station

We believe in the highest standard of excellence when it comes to monitoring, and we are committed to providing the highest quality monitoring at an affordable price. With Tele-Plus’s UL listed and Factory Mutual approved central station, you will be at ease knowing that your security is in good hands. Although UL certification is completely voluntary, we value the safety of our customers and want to ensure we are meeting the highest safety standards in our field. Not only does our equipment meet exceedingly stringent requirements, but it is expected of our staff to meet the highest of standards as well. For this reason, our central station operators are SIA Certified and possess superior customer service skills and are committed to providing our customers with the superior customer service that they deserve. Our superior technology and dedicated staff are the perfect combination.

Our Technology

We utilize the latest in transmission/communications methods including telephone, cellular network, regional long-range radio network, and IP. Tele-Plus monitoring provides your company with an unmatched ability to monitor most existing alarm technologies. Our systems and facility back-ups ensure uninterrupted service around the clock, giving you the most reliable service available. Fully staffed technical engineering services are also provided onsite in the case of an emergency.

We offer a variety of monitoring services for both residential and commercial markets, including:

Pers Monitoring
  • Video
  • 2-way voice
  • UL Fire Monitoring
  • IP Monitoring
  • Cellular
  • Long Range Radio
  • Virtual Dispatcher
Monitoring Products
  • AES IntelliNet
  • AlarmNet
  • UpLink
  • Tellular
  • DMP IP
  • Firelite IP
  • Talk-a-phone
  • Teldat VisorAlarm IP
  • Videofied
  • PERS
  • Elevator
  • Traditional Phone Lines
Additional Services
  • Digital Voice Recordings–emailed Wave Files available as needed
  • Flexible and customized dispatch instructions as needed



“I’m very appreciative of the response and treatment I have received over the years from your employees…when I call I always receive a nice voice on the other end. I know I have been heard and my issue is understood…and steps are taken to resolve the issue.”
Barbara Miles-Ceresville Mansion, Frederick, MD

Read more testimonials here >>



Affilates

DSX – Tele-Plus partner in security systems hardware and software. Exacq- security monitoring and security system partnership with Tele-Plus Tele-Plus and Axis work to provide quality CCTV and communications systems in MD, PA, VA and WV Dell is a registered partner of Tele-Plus for computer parts and systems Edwards Signaling – fire alarms systems, security systems Zulty’s Enterprise class IP Phone Systems Samsung OfficeServ 7000 Series VoIP Business Phone Systems by Mitel Arecont Vision provided digital surveillance for Tele-Plus business security systems and security monitoring Arecont Vision provided digital surveillance for Tele-Plus business security systems and security monitoring DMP – high quality fire alarms systems, business security systems and security monitoring. Genetec – IP Video Surveillance, IP Access Control, ALPR, Turnkey Appliances

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