# Tele-Plus Corporation > Providing Networking, Protection and Communication Solutions since 1977. > Generated by All in One SEO Pro v5.0.3, this is an llms-full.txt file, used by LLMs to index the site. ## Posts ### [News](https://www.telepluscorp.com/teleplus-news/) **Published:** July 13, 2022 **Author:** teleplus **Content:** ![Tele-Plus Corporation Launches AI Automation Tool to Help Businesses Easily Design Workflows to Increase Productivity](https://www.telepluscorp.com/wp-content/uploads/2026/09/ChatGPT-Image-Sep-21-2026-03_38_03-PM-500x351.png) ##### [Tele-Plus Corporation Launches AI Automation Tool to Help Businesses Easily Design Workflows to Increase Productivity](https://www.telepluscorp.com/tele-plus-corporation-launches-ai-automation-tool-to-help-businesses-easily-design-workflows-to-increase-productivity/) ![Tele-Plus Corporation Leverages Advanced Business Email Compromise Technology to Protect Customers from Cyberattacks](https://www.telepluscorp.com/wp-content/uploads/2026/09/AI-Powered-Threats-TP-Blog-500x351.png) ##### [Tele-Plus Corporation Leverages Advanced Business Email Compromise Technology to Protect Customers from Cyberattacks](https://www.telepluscorp.com/tele-plus-corporation-leverages-advanced-business-email-compromise-technology-to-protect-customers-from-cyberattacks/) ##### [Hub City Sprinklers Merges with Tele-Plus Corporation to Expand Technology and Infrastructure Solutions Across the Mid-Atlantic](https://www.telepluscorp.com/hub-city-sprinklers-merges-with-tele-plus-corporation-to-expand-technology-and-infrastructure-solutions-across-the-mid-atlantic/) ##### [The Business Owner’s Cloud Communications FAQ](https://www.telepluscorp.com/the-business-owners-cloud-communications-faq/) ![Empowering Collaboration Anywhere with UNIVERGE BLUE CONNECT Desktop and Mobile Apps](https://www.telepluscorp.com/wp-content/uploads/2024/11/Desktop-Mobile-Apps-post-image-500x351.webp) ##### [Empowering Collaboration Anywhere with UNIVERGE BLUE CONNECT Desktop and Mobile Apps](https://www.telepluscorp.com/empowering-collaboration-anywhere-with-univerge-blue-connect-desktop-and-mobile-apps/) ![Is Your Phone System Holding Your Business Back?](https://www.telepluscorp.com/wp-content/uploads/2024/11/Is-Your-Phone-System-Holding-Your-Business-Back-post-image-500x351.webp) ##### [Is Your Phone System Holding Your Business Back?](https://www.telepluscorp.com/is-your-phone-system-holding-your-business-back/) --- ### [Tele-Plus Corporation Launches AI Automation Tool to Help Businesses Easily Design Workflows to Increase Productivity](https://www.telepluscorp.com/tele-plus-corporation-launches-ai-automation-tool-to-help-businesses-easily-design-workflows-to-increase-productivity/) **Published:** September 21, 2026 **Author:** teleplus **Content:** Tele-Plus Corporation, a leading managed technology services provider (MTSP), announced the launch of a new AI-powered automation solution designed to help small and mid-sized businesses complete repetitive back-office work faster, improve accuracy, and create more efficient workflows without requiring employees to become software developers. Most businesses have routine processes that consume far more time than owners realize. For example, accounting teams compare invoices with billing records. Managers assemble information from several data systems to create reports. Employees copy data between spreadsheets, prepare recurring documents, follow up on incomplete forms, and manually check whether information matches. Individually, these assignments may appear minor. However, across an entire organization, these innocent tasks can absorb hundreds of employee hours while creating opportunities for mistakes, delays, and inconsistent results. Tele-Plus Corporation is using AI workflow automation to help businesses recapture lost hours, increase accuracy, and free up employees to work on higher-level, creative work. “Most businesses do not need another piece of software that gives their employees more work,” said Shannon Yates, President at Tele-Plus Corporation. “They need technology that can take a repetitive process off someone’s desk and complete it accurately. The purpose of this solution is essentially to give everyone on a team a software developer and AI automation expert, so they have even more resources to perform. Once they’re not mired in the mundane, they can be strategic and help propel your organization to new heights. While many AI tools are incredibly complex, we’ve put together a simple solution.” Unlike traditional chatbots that explain how to perform a task, Tele-Plus Corporation’s new AI Workflow Automation technology can carry out a series of approved steps and deliver a finished result. For example, imagine a company that spends several hours every month comparing service records, customer invoices, and accounting data. An employee may need to export information from several platforms, review rows individually, identify discrepancies, and prepare a summary for management. But with AI automation, the employee can design a repeatable process that collects the approved information, checks for inconsistencies, organizes the results, and produces a report for review on a recurring basis. “Your team should be designing processes and delegating repetitive execution to AI,” added Yates. “The goal is not to automate everything simply because we can. The goal is to identify work that repeatedly consumes valuable employee time and ask whether technology can handle the routine portion more efficiently. That gives people more time to solve problems, serve customers, and perform the work that requires their judgment or is more personally fulfilling.” Rather than asking owners to select tools, build complicated integrations, or learn technical systems, Tele-Plus Corporation can help identify a useful process, define the desired outcome, and design an automation around the way the company already operates. This allows businesses to begin with a specific problem instead of purchasing random AI technology without a clear, practical use for it. Human oversight remains an important part of the process. Employees and managers can review completed work, confirm accuracy, and maintain control over decisions that affect customers, finances, employees, or business operations. This combination of automation and human judgment enables businesses to increase speed without blindly handing important responsibilities to a machine. Effectively, everyone on a team is now in leadership and has their own direct AI reports to manage. “AI should not be a science project,” Yates concluded. “It should solve a real business problem. When we meet with you and can help you turn hours of repetitive work into a process that is completed quickly and consistently, it gives the organization additional capacity without simply asking employees to work harder.” **Categories:** Technology **Tags:** AI, automation tools --- ### [Tele-Plus Corporation Leverages Advanced Business Email Compromise Technology to Protect Customers from Cyberattacks](https://www.telepluscorp.com/tele-plus-corporation-leverages-advanced-business-email-compromise-technology-to-protect-customers-from-cyberattacks/) **Published:** September 2, 2026 **Author:** teleplus **Content:** Tele-Plus Corporation, a leading Managed Technology Services Provider (MTSP), announced today that the company is deploying the latest in advanced email and account protection technology to help small and mid-sized businesses (SMBs) defend against Business Email Compromise, phishing, and other increasingly sophisticated cyberattacks targeting employees through their inboxes. For years, employees were told to look for obvious warning signs in a suspicious email: misspelled words, poor grammar, strange formatting or awkward language. That advice is becoming less effective. Cybercriminals now use artificial Intelligence (AI) to create polished, professional emails in seconds. Attackers can research a company, identify its executives and vendors, learn how employees communicate and then create messages that look remarkably similar to legitimate business correspondence. In advanced cases, hackers are creating deepfake videos or audio recordings to impersonate managers. In other words, the phishing email that asks an employee to update banking information may no longer appear obviously fraudulent. “Most people still picture a scam email as something obviously fake,” said Shannon Yates, President at Tele-Plus Corporation. “But those easy clues are disappearing. Today, a fraudulent message can use your employee’s real name, reference an actual vendor, sound like your CEO and look almost identical to the messages your team receives every day. Historically, awkward phrasing or spelling mistakes were dead giveaways, but as AI has become more sophisticated, so too have hackers’ methods. That’s what makes this new generation of attacks so dangerous.” Email remains the preferred attack vector for the majority of social engineering breaches, according to Verizon’s 2026 Data Breach Investigations Report. One of the most common forms of email-based fraud is Business Email Compromise, often called BEC. A BEC attack occurs when a criminal impersonates someone the employee trusts, such as an executive, coworker, customer or vendor. In some cases, the criminal simply creates a convincing fake email. In more advanced attacks, the criminal gains access to a legitimate employee’s email account. Once inside, the attacker can become significantly more difficult to detect. They may study existing conversations, learn which vendors the company works with and wait for an opportunity to insert themselves into a real transaction. A cybercriminal may send a fake request to change payment instructions, redirect an invoice, ask an employee to purchase gift cards or send additional phishing messages from a legitimate company account. Since the email is coming from someone the employee recognizes, the normal warning signs may not be there. “If somebody breaks into an employee’s real mailbox, they do not have to pretend to be that employee anymore,” Yates said. “They are that employee as far as everyone receiving the email is concerned. They can see the conversations, understand the relationships and send something at exactly the right moment. That’s why protecting the inbox alone is no longer enough.” To address that problem, Tele-Plus Corporation recommends a layered approach designed to protect organizations both before and after an attempted account compromise. The first layer works like an intelligent security checkpoint for email. Instead of simply searching messages for known viruses or suspicious words, the technology analyzes the email itself and the context surrounding it. It can examine whether the sender appears legitimate, whether a domain is attempting to imitate a trusted company, whether a link or attachment appears dangerous and whether the message resembles known phishing or impersonation techniques. Suspicious emails can then be blocked or quarantined before the employee ever has an opportunity to interact with them. But no security system can assume that every attack will be stopped at the front door. That’s why another layer continuously looks for signs that someone may have successfully gained access to an employee’s Microsoft 365 account. It can identify unusual login behavior, suspicious activity inside a mailbox, unauthorized forwarding rules, stolen sessions and other behaviors that may indicate that the person operating the account is not actually the employee. When suspicious account activity is discovered, technology can help contain the incident quickly by ending unauthorized sessions, disabling methods attackers use to maintain access, removing malicious email rules and retracting phishing messages that may have already been sent to other employees. This is especially important because a compromised employee account can quickly become a companywide problem. An attacker who successfully takes over one mailbox can use that trusted identity to target coworkers, customers and vendors. “The goal is not to make everyone afraid of email,” Yates concluded. “It’s too valuable of a tool and isn’t going anywhere. The goal is to give employees the freedom to do their jobs while leveraging Business Email Compromise technology to protect them. Cybercriminals are using AI, so businesses have to respond with better technology as well. Our job is to make sure our clients are not fighting today’s attacks with yesterday’s defenses.” For more information on Tele-Plus Corporation, call (301) 797-9500 or [contact us](/contact-us/ "Contact Us"). **Categories:** Cybersecurity **Tags:** AI, cybersecurity, email --- ### [Hub City Sprinklers Merges with Tele-Plus Corporation to Expand Technology and Infrastructure Solutions Across the Mid-Atlantic](https://www.telepluscorp.com/hub-city-sprinklers-merges-with-tele-plus-corporation-to-expand-technology-and-infrastructure-solutions-across-the-mid-atlantic/) **Published:** May 8, 2026 **Author:** teleplus **Content:** [ ![Logo for Hub City Sprinklers, a division of Tele-Plus Corporation, with a red wagon wheel emblem above the wordmark.](https://www.telepluscorp.com/wp-content/uploads/2026/05/hub-city-logo-v2.2-website.png) ](https://hubcitysprinkler.com) **Hagerstown, MD – May 8, 2026** — [Hub City Sprinklers ](https://hubcitysprinkler.com) (<https://hubcitysprinker.com>), a trusted provider of fire sprinkler and life safety system services based in Hagerstown, Maryland, has officially merged with Tele-Plus Corporation, creating a stronger, more diversified organization focused on delivering integrated technology, communications, security, and life safety solutions throughout the Mid-Atlantic region. The merger combines [Hub City Sprinklers’](https://hubcitysprinkler.com) expertise in fire protection systems with Tele-Plus Corporation’s established capabilities in telecommunications, network infrastructure, security, and business technology solutions. Together, the companies will provide customers with a comprehensive portfolio of services designed to support commercial, industrial, educational, healthcare, and government facilities. “This merger represents a significant step forward for both organizations,” said a spokesperson for Tele-Plus Corporation. “[Hub City Sprinklers](https://hubcitysprinkler.com) has built an outstanding reputation for quality workmanship and dependable service in the fire protection industry. By bringing our companies together, we are expanding our ability to provide fully integrated infrastructure and safety solutions to our customers.” Customers of both companies will continue to receive the same high level of service and support they have come to expect. Existing projects, service agreements, and customer contacts will remain in place while the combined organization works to enhance operational capabilities and expand service offerings. The merger also positions the newly combined organization for future growth by strengthening technical resources, increasing regional coverage, and enhancing project management capabilities across multiple disciplines. [Hub City Sprinklers](https://hubcitysprinkler.com) has served businesses and organizations throughout the region with fire sprinkler installation, inspection, maintenance, and repair services. Tele-Plus Corporation has established itself as a leading provider of telecommunications systems, structured cabling, security solutions, managed IT services, and business communications technologies. The combined company will continue operating from its existing facilities while leveraging shared resources to better serve customers throughout Maryland, West Virginia, Pennsylvania, Virginia, and surrounding areas. For additional information, please contact: **Tele-Plus Corporation** 916 Eldridge Drive, Hagerstown, MD. 21740 (301)797-9500 [www.telepluscorp.com](http://www.telepluscorp.com/) **Categories:** Uncategorized --- ### [The Business Owner’s Cloud Communications FAQ](https://www.telepluscorp.com/the-business-owners-cloud-communications-faq/) **Published:** November 19, 2024 **Author:** teleplus **Content:** ## We Have Answers to Your Questions Switching your business communications to the Cloud can seem like a big step, primarily if you’re used to traditional on-premises phone systems. To make the transition easier, we’ve answered some of the most common questions business owners ask about cloud communications and how they differ from legacy systems. [ ![](https://www.telepluscorp.com/wp-content/uploads/2024/11/FAQs.webp) ](/wp-content/uploads/2024/11/FAQ.pdf) [ Download PDF Here ](/wp-content/uploads/2024/11/FAQ.pdf) #### How Does a Cloud-Based Service Scale with My Business? ##### On-Premises Phone System Scalability is limited. Expanding requires purchasing hardware in blocks, which often exceeds your actual needs. ##### Cloud Communications System It scales effortlessly. You pay for exactly the number of users you need, and adding a new user is as simple as activating a phone. **Takeaway**: Look for a provider that offers flexible options without long-term contracts. This will ensure that your communication system adapts to your evolving needs. #### Can My Business Depend on the Cloud? How Reliable Is It? ##### On-Premises Phone System Susceptible to power outages, disasters, or disruptions, which can take your system offline. ##### Cloud Communications System Built-in redundancy ensures reliability, even during outages. Calls can be rerouted to mobile phones, keeping you connected. **Takeaway**: For dependable service, choose a provider with financially backed uptime guarantees (e.g., 99.999% reliability). #### Is Setting Up a Cloud-Based System Complex? ##### On-Premises Phone System Requires technicians for setup, maintenance, and feature changes, which can take weeks. ##### Cloud Communications System Simple to set up, often without requiring a technician. Phones arrive preconfigured, and setup can be completed within hours. **Takeaway**: Look for a cloud solution with 24/7 support and intuitive configuration tools to simplify setup and usage. #### How is a Cloud-Based System Priced? ##### On-Premises Phone System Costs include hardware, maintenance, feature changes, and phone line fees. ##### Cloud Communications System One predictable monthly fee per user includes all features, local/long-distance calling, and support. **Takeaway**: Avoid providers with hidden costs, such as time-based contracts or hardware fees. Opt for transparent pricing. #### What About Call Quality? Cloud phone systems rely on your internet connection, but with proper network tests and setup, call quality can match or exceed that of traditional landlines. **Takeaway**: Choose a provider that rigorously tests your network to ensure clear and reliable voice communication. #### What Happens to My Existing Phone Numbers? You can keep your existing numbers when switching to a cloud provider. The process, known as “porting,” typically takes 1-4 weeks and ensures continuity. **Takeaway**: Follow the provider’s instructions for a smooth number porting experience. #### What’s the Biggest Benefit of a Cloud Communications System? Cloud systems are more affordable, reliable, and flexible than on-premises solutions. They offer features like chat, video conferencing, and mobile app integration, allowing your team to stay connected from anywhere. **Takeaway**: Consider a system with unified communication features, even if you don’t plan to use all of them right away. #### Why Choose UNIVERGE BLUE CONNECT? **UNIVERGE BLUE CONNECT** is a leading cloud-based business communication system with over 120 years of experience. It offers: – **24/7 Support**: Certified experts are always available via phone or chat. – **99.999% Uptime Guarantee**: Backed by financial assurances for unparalleled reliability. – **No Contracts**: We work to earn your business every month. – **Unified Features**: Includes video conferencing, team chat, file sharing, and more, all accessible via desktop and mobile apps. ## Take the Next Step with Tele-Plus Corporation Ready to move your business to the Cloud? At **Tele-Plus Corporation**, we provide expert guidance to ensure a seamless transition. Contact us today to learn how **UNIVERGE BLUE CONNECT** can transform your business communications! [ Contact Tele-Plus to Move to the Cloud! ](/contact-us/) **Categories:** Business, Corporate, Hosted Phones --- ### [Empowering Collaboration Anywhere with UNIVERGE BLUE CONNECT Desktop and Mobile Apps](https://www.telepluscorp.com/empowering-collaboration-anywhere-with-univerge-blue-connect-desktop-and-mobile-apps/) **Published:** November 19, 2024 **Author:** teleplus **Content:** In today’s fast-paced business world, staying connected and productive is essential—whether you’re at your desk, on the road, or working remotely. That’s where UNIVERGE BLUE CONNECT desktop and mobile apps come in. These all-in-one tools transform your devices into powerful communication hubs, making teamwork and collaboration easier than ever before. [ Download PDF Here ](/wp-content/uploads/2024/11/UNIVERGE-BLUE-CONNECT-Desktop-Mobile-Apps-Info-Sheet.pdf) [ ![](https://www.telepluscorp.com/wp-content/uploads/2024/11/Desktop-Mobile-Apps-734x694.webp) ](/wp-content/uploads/2024/11/UNIVERGE-BLUE-CONNECT-Desktop-Mobile-Apps-Info-Sheet.pdf) ## Key Features of UNIVERGE BLUE CONNECT Desktop & Mobile Apps - **All-in-One Communication Tools –** With UNIVERGE BLUE CONNECT, you can place and receive calls, send chats and text messages, share files, start video conferences, and more—all from a single app on your PC, Mac®, Android™, or Apple® iOS device. Seamlessly switch between your desk phone, desktop app, and mobile app without missing a beat. - **Stay Connected Anywhere** – Take your business wherever you go. With UNIVERGE BLUE CONNECT apps, your contacts, files, and conversations are always at your fingertips. Whether in the office, at home, or on the move, you’re always ready to collaborate. - **Collaboration Made Easy** - **See Availability**: Instantly know which coworkers are available, busy, on a call, in a meeting, or offline. - **Team Chat & Text Messaging**: Streamline communication with built-in team chat and SMS capabilities. - **Integrated Tools**: Place calls, share screens, and launch video conferences—all from one intuitive interface. - **Intelligent Communication Features** - **Virtual Assistant**: A built-in virtual assistant provides quick access to information directly within the app. - **Transcriptions**: Transcriptions of recorded calls, meetings, and voicemails save time and increase productivity by making important information easily searchable. ### How UNIVERGE BLUE CONNECT Enhances Your Workday #### Informative Instantly see the status of your coworkers—whether they’re available to collaborate, on a call, or sharing their screen—at a glance. #### Efficient Quickly connect with team members and customers to get work done faster. Access everything you need to communicate and collaborate in one convenient place. #### Intelligent Built-in AI capabilities streamline workflows, allowing you to transcribe calls and meetings for easy reference and ensuring quick access to critical data. ## Why Choose UNIVERGE BLUE CONNECT? UNIVERGE BLUE CONNECT isn’t just a communication platform—it’s a productivity booster that integrates seamlessly into your workday. From simplifying collaboration with a unified platform to providing intelligent tools that save time and effort, it empowers your team to work smarter and more effectively. ## Take Your Collaboration to the Next Level with Tele-Plus Corporation At **Tele-Plus Corporation**, we are proud to offer **UNIVERGE BLUE CONNECT**, the all-in-one communication solution that keeps your business connected and productive—no matter where you are. Contact us today to learn how UNIVERGE BLUE CONNECT can transform the way your team collaborates and communicates! [ Contact Tele-Plus to Get to the Next Level Today! ](/contact-us/) **Categories:** Business, Corporate, Hosted Phones --- ### [Is Your Phone System Holding Your Business Back?](https://www.telepluscorp.com/is-your-phone-system-holding-your-business-back/) **Published:** November 19, 2024 **Author:** teleplus **Content:** ## How UNIVERGE BLUE CONNECT Can Move You Forward Your phone system may have been a reliable partner for years, but sticking with outdated hardware could do more harm than good as technology advances and workplace needs evolve. If you’re looking to cut costs, improve productivity, and create better customer experiences, it’s time to upgrade to a cloud communications platform that does it all. Enter UNIVERGE BLUE CONNECT: an all-in-one cloud communications platform designed to streamline your business operations and take your communications to the next level. With features like business phone systems, chat, video conferencing, file sharing, and more, UNIVERGE BLUE CONNECT modernizes your communications and helps reduce costs, and boosts your business’s performance. [ ![](https://www.telepluscorp.com/wp-content/uploads/2024/11/Is-Your-Phone-System-Holding-Your-Business-Back-730x694.webp) ](/wp-content/uploads/2024/11/Is-Your-Phone-System-Putting-your-Business-on-Hold_-Info-Sheet.pdf) [ Download PDF Here! ](/wp-content/uploads/2024/11/Is-Your-Phone-System-Putting-your-Business-on-Hold_-Info-Sheet.pdf) ### Why Choose UNIVERGE BLUE CONNECT? Let’s compare the benefits of the CONNECT cloud communications platform with traditional on-premises phone systems. Cost Savings ###### On-Premise Systems While the initial hardware cost may be paid off, ongoing expenses for maintenance, support, phone lines, and long-distance services continue to add up. ###### UNIVERGE BLUE CONNECT With one low per-user cost, you get phones, collaboration services, phone lines, and long-distance—all with zero maintenance or upgrade costs. Comprehensive Features ###### On-Premise Systems Traditional systems are designed primarily for voice services like voicemail, call-forwarding, and call-waiting. Additional applications are often needed for other communication needs. ###### UNIVERGE BLUE CONNECT Provides a complete solution with voice, chat, video conferencing, business SMS, and file sharing—all accessible from desktop and mobile apps. Boosted Employee Productivity ###### On-Premise Systems These systems are tied to the office, limiting mobility unless you invest in additional applications. ###### UNIVERGE BLUE CONNECT Enables employees to stay productive wherever they work—whether in the office, at home, or on the go. Enhanced Customer Experience ###### On-Premise Systems Enhancing customer communication often requires additional applications. ###### UNIVERGE BLUE CONNECT Lets customers interact with your business through multiple channels, including text, and provides tools to ensure fast and positive customer interactions. Access to the Newest Technology ###### On-Premise Systems Staying current requires costly software upgrades, and the system’s value depreciates over time. ###### UNIVERGE BLUE CONNECT Always provides access to the latest technologies, including AI, business analytics, and future advancements, ensuring your business stays ahead of the curve. ## The Future is in the Cloud Unlike on-premises phone systems that lose value and require regular upgrades, the CONNECT cloud communications platform continues to improve over time. With new features and technologies regularly added, your investment in CONNECT keeps paying off, delivering long-term value and adaptability. ## Take Your Business to the Next Level with Tele-Plus Corporation **Tele-Plus Corporation** is proud to offer **UNIVERGE BLUE CONNECT**, helping businesses like yours embrace modern communications that cut costs, improve performance, and provide better customer experiences. Contact us today to learn more about how UNIVERGE BLUE CONNECT can transform your business. Stop letting your phone system put your business on hold—move to the future of communications today! [ Contact Tele-Plus to Get Started Today! ](/contact-us/) **Categories:** Business, Corporate, Hosted Phones --- ### [Evaluating Total Cost of Ownership with Univerge Blue Connect](https://www.telepluscorp.com/evaluating-total-cost-of-ownership-with-univerge-blue-connect/) **Published:** November 19, 2024 **Author:** teleplus **Content:** ## Choosing Between Hardware-Based Systems and the Cloud: What’s Best for Your Business? When it’s time to upgrade your communication systems, the decision often comes down to this: Should you stick with a traditional hardware-based solution or make the leap to the cloud? Both options have their merits, but the ultimate goal is to determine which will be the most cost-effective and efficient for your business in the long run. [ Click Here to Download PDF ](/wp-content/uploads/2024/11/CONNECT-On-Prem-vs-Cloud-Communications_-Evaluating-the-Total-Cost-of-Ownership.pdf) [ ![](https://www.telepluscorp.com/wp-content/uploads/2024/11/Evaluating-Total-Cost-of-Ownership-620x694.webp) ](/wp-content/uploads/2024/11/CONNECT-On-Prem-vs-Cloud-Communications_-Evaluating-the-Total-Cost-of-Ownership.pdf) ### The Cost Equation: CAPEX vs. OPEX At first glance, the idea of making a one-time capital expenditure (CAPEX) investment in a hardware-based system may seem appealing. After all, this could save you from the ongoing monthly fees associated with cloud-based Unified Communications as a Service (UCaaS). However, evaluating the costs isn’t as simple as comparing the upfront price of hardware to the total subscription fees of a cloud solution. To make an informed decision, you need to consider **the bigger picture**—the hidden and ongoing costs of maintaining an on-premises system versus the advantages of moving to the cloud. ### The Hidden Costs of Hardware-Based Systems ##### 1. Post-Purchase Expenses Once your hardware is purchased and installed, the spending doesn’t stop. Hosting the equipment on-site requires space, power, and environmental controls—all of which can add to significant monthly operational costs. ##### 2. Installation and Maintenance Hardware systems don’t set themselves up. You’ll need skilled professionals to install and configure the equipment, which comes with its own costs. Additionally, ongoing maintenance—both preventative and reactive—can drain your IT budget. ##### 3. IT Resources Supporting an on-premises system requires a significant commitment from your IT team. Training your staff to operate and troubleshoot the system takes time, which translates to higher personnel costs. ##### 4. Breakages and Upgrades Hardware doesn’t last forever. Breakages, wear and tear, and the inevitable need for upgrades mean you’ll face recurring expenses over the system’s lifecycle. ### The Advantages of Moving to the Cloud with UNIVERGE BLUE CONNECT ##### Predictable Costs UCaaS solutions like UNIVERGE BLUE CONNECT operate on a subscription model, providing clear and predictable monthly costs. This model eliminates the surprise expenses associated with equipment failures or unexpected upgrades. ##### Scalability and Flexibility Cloud solutions are inherently scalable. As your business grows, you can easily add or remove users and features without needing to overhaul your entire system. UNIVERGE BLUE CONNECT combines your phone system, chat, video, screen sharing, file management, and conference calling into a seamless experience that fits your business size, needs, and work style. ##### Minimal IT Burden With UCaaS, the provider handles maintenance, updates, and troubleshooting. Allowing your IT team to focus on strategic initiatives rather than day-to-day system upkeep. UNIVERGE BLUE CONNECT offers 24/7 support from live experts every time you call. ##### Future-Proofing Cloud systems ensure your business always has access to the latest features and security updates without the need for costly hardware upgrades. UNIVERGE BLUE CONNECT provides advanced protection against malware, viruses, phishing, and hackers. ## Make the Right Choice Deciding between a hardware-based system and a cloud solution isn’t just about cost—it’s about value. You can determine which option aligns best with your business goals by evaluating all factors, including installation, maintenance, IT resources, and long-term scalability. At **Tele-Plus Corporation**, we specialize in helping businesses like yours navigate these decisions. Whether you’re considering a hardware refresh or exploring the benefits of UCaaS solutions like **UNIVERGE BLUE CONNECT**, our experts can guide you to the solution that fits your unique needs. Contact us today to learn more and make the move toward a more efficient and cost-effective communication system. [ Contact Us to Learn More about Univerge Blue Connect Solutions! ](/contact-us/) **Categories:** Business, Corporate, Hosted Phones **Tags:** #onpremisesphones, #univergeblueconnect, cloudcommunications --- ### [Tele-Plus Corporation Forecasts What the Future of Work-From-Home Could Look Like After COVID-19](https://www.telepluscorp.com/tele-plus-corporation-forecasts-what-the-future-of-work-from-home-could-look-like-after-covid-19/) **Published:** September 1, 2020 **Author:** teleplus **Content:** **Leading Managed Technology Services Provider (MTSP) Educates SMBs on the Changes to Expect in the Workplace and Home Office, Post-Pandemic HAGERSTOWN, MD—** Tele-Plus Corporation, a leading managed technology services provider (MTSP) announced today that the company is preparing small to mid-sized business (SMB) owners on what to expect in the workplace, after the pandemic. With people working from home in droves, there is plenty of speculation as to where the modern business is headed in terms of remote staff, on-premises staff, and hybrid staff. With some experts expecting the earliest vaccine to arrive sometime in 2021, most business owners are assessing their options and planning for their futures, now. As a trusted IT advisor, Tele-Plus Corporation helps companies to map out solutions to address the new workplace reality. The data is crystal-clear when it comes to employee sentiment about the brave, new world of work-from-home (WFH). According to the New York Times and Morning Consult, “In a survey of 1,123 remote workers…86% said they were satisfied with the current arrangements — even when that sometimes meant working from their bedrooms or closets.” Furthermore, more than half of that number, 47% reported they were “very satisfied with the current arrangements.” This isn’t a surprise because of the obvious increases in freedom, flexibility, and productivity spikes which are all natural products of WFH. However, many business owners are still asking themselves questions like, “How do I effectively manage my team? How do I keep our network secure with everyone working-from-home? Which portion of my workers will need to remain in-person vs. remote? How do we foster collaboration and strengthen the company culture?” While the answers to those questions are still moving targets, the pandemic is forcing companies to make these decisions before their lease renews. “Unfortunately, due to health concerns, the ‘open floorplan’ concept is no longer going to be an option for most companies,” stated Jason Ellis, Vice President General Manager of Tele-Plus Corporation. “As a result of this shift, we’ll see two major movements. First, some businesses will opt to downsize their office space and to reallocate their reduction in cost to strengthen their IT infrastructure as they go full bore into a remote workforce. For companies who double-down and reinvest in commercial real estate, their space demands will grow dramatically, because of the social distancing recommendations.” Some workers will return to “50/50” offices, where they’re in-the-office for 3 days, but out for 2 days, or any variation thereof. Additionally, once employers learn how to take advantage of geological arbitrage, the cost savings that occur when a company budgets a San Francisco salary to hire someone with similar talent from the Midwest, at a much more affordable rate, WFH could likely expand to 4-5 days per week for most workers. These shifts don’t come without complexity, though. As WFH grows into the new standard, SMBs need to consider the rigorous demands that will place on IT. “Business owners need to understand that if you have 30 employees and one main office, you now need to treat that situation like you have 31 distinct offices. Each one will require a dedicated internet network, firewall, access to private company network and of course, cybersecurity must be thoroughly considered, as well,” added Mr. Ellis. While 45% of home networks are already infected with malware, like keyloggers, a type of malware which records your keystrokes and sends your passwords back to the hacker. Historically, IT departments have never tackled the home office before because of its inherent complexity and the multiple users that utilize the network. The network is only as secure as its weakest link, and if someone’s child is playing online video games and exposing the network to potential threats, there’s a question of where to draw the line. Does the IT department block your child from playing video games? Can your teenager download apps that will make their TikTok videos more likely to “go viral”, when it could affect your company network? Tele-Plus Corporation is leading the way and consulting with business to create a clear transition plan to whichever version of WFH suits them. “Fortunately, the technology that Tele-Plus Corporation deploys enables our customers’ employees to be just as productive at home. We work with our customers to customize solutions that support their WFH objectives,” commented Ellis. **Categories:** Business, Corporate, Technology **Tags:** IT Services, managed technology, work from home --- ### [Tele-Plus Corporation Protects SMBs from Exponential Growth in Cybercrime](https://www.telepluscorp.com/tele-plus-corporation-protects-smbs-from-exponential-growth-in-cybercrime/) **Published:** December 17, 2020 **Author:** teleplus **Content:** ***Leading Managed Technology Services Provider Educates Businesses on Dramatic Increase in Cybercrime Directed at Small-Business Owners and How to Prevent It*** Tele-Plus Corporation, a leading managed technology services provider (MTSP), announced today that it is educating companies on the dramatic spike in cybercrime targeted towards small to mid-sized (SMB) businesses. Cybersecurity Ventures predicted that “cybercrime will cost the world $6 trillion annually by 2021, up from $3 trillion in 2015.” Effectively, this means that criminals have access to unlimited budgets to increase the sophistication of their attacks, meanwhile, business owners are doing little or nothing to defend themselves. Those diverging trendlines signal a precarious future. Furthermore, due to COVID-19, most businesses have been forced to operate remotely which has increased their reliance on home networks to perform their daily duties. This increased reliance on insecure home networks has left them more susceptible to breaches than ever before. Most business owners are aware of this problem but disregard it as a distant threat that can be eliminated through the standard cybersecurity solution – which is comprised of a prepackaged firewall, anti-virus/malware protection and data backup plan. However, while that used to be a sufficient solution, it’s unfortunately no longer appropriate. Hackers are constantly evolving their methods and as they find new ways of causing a breach, new technologies are needed to combat these advances. The gap is widening and is also showing no signs of slowing. In fact, according to Accenture, “Security breaches have increased by 67% since 2014.” This fact suggests that while prior dismissals may have been the appropriate business decision at the time, now, businesses must take proactive action to support their staff, especially while they increase their risk of breach in the mandated work-from-home work environment. Jason Ellis, President, and Owner of Tele-Plus Corporation, stated, “The game has completely changed, and businesses need to understand the implications of inaction. For example, in most states, you’re legally obligated to publicly announce any breach to news outlets. This can-do irreparable harm to a company’s reputation, which is an extremely costly burden to bear, especially when cybersecurity solutions are readily available to eliminate these risks.” Ellis later added, “Regardless of which provider you use, the best tactic to employ is a layered approach. That way, breaches can be contained, assets can be protected, and exposure is minimized. When a business is breached, it’s important to ensure that the whole company isn’t incapacitated.” Another key factor that has changed is the average duration of a breach. Most people assume that a typical breach, like a ransomware attack for example, results in a breach, demand for a ransom and resolution within a few days. However, according to IBM, “the average life cycle of a breach (from breach to containment) lasted almost 11 months.” The employee downtime from something like this can be a nightmare for management and in many instances can put businesses on the brink of collapse. In sum, businesses who have managed to survive the disruption that 2020 has caused need to reassess their security strategy for 2021 so that they don’t get caught in “survival-mode.” While business owners are being tested on every front, Ellis summarizes why cybersecurity needs to be an immediate priority for every business in the modern age, “It takes 20 years to build a reputation and only a few minutes of a cyber-incident to ruin it.” **Categories:** Business, Corporate, Cybersecurity **Tags:** business, corporate, cybercrime, cybersecurity --- ### [How Artificial Intelligence (AI) Will Impact Small to Mid-Sized Businesses](https://www.telepluscorp.com/how-artificial-intelligence-ai-will-impact-small-to-mid-sized-businesses/) **Published:** March 31, 2021 **Author:** teleplus **Content:** Tele-Plus Corporation a leading managed technology services provider (MTSP), reported today on the state of artificial intelligence (AI) and how current applications are impacting businesses and the technology that powers those businesses. While AI is still in its early stages, global demand has increased drastically. In fact, Statista projects that there will be “8 billion voice assistants by 2023” and according to the IDC, “75% of commercial enterprise apps will use AI by 2021.” As AI continues to expand into ubiquity, small to mid-sized businesses will need to adjust how they operate to take advantage of AI ahead of their competition. While most businesses are primarily attracted to AI and machine learning to improve operational efficiencies, expand research and development capabilities and to streamline customer experience, this is only the tip of the iceberg. “AI is reaching an inflection point and we’ve been paying close attention,” stated Jason Ellis, President, and Owner of Tele-Plus Corporation. “AI and machine learning are revolutionizing how we interact with technology and as a society, we’re just beginning to understand its potential on an SMB’s profitability.” A great example of AI is in the area of cybersecurity, which is designed to protect an SMB’s computer network. AI is being applied to strengthen data safeguards and prevent identity theft. One such application of AI is to not only verify a password, but to monitor the keystroke rhythm with which the user types in the password. As a result, AI applications will be able to recognize whether the user logging-in is typing the password in the same way they normally do it. AI will determine if it’s an identified user or a potential hacker. Cybersecurity AI-based applications will further help fortify SMBs facing attempted infiltration. Furthermore, AI has also become more sophisticated in its ability to read, track, utilize and even redact data in surveillance technology. AI apps provide authorities with instantaneous intelligent access to audio, image, and video content. Surveillance cameras can now perform instantaneous facial recognition, at a scale. This puts an extreme level of power into the hands of SMBs to protect customers and employees as well as educational institutions and their students. Another context is how AI is revolutionizing customer service and support. For example, what if an inbound customer support message could trigger an instantaneous data grab from each customer’s social media profiles, read their recent posts and summarize those insights into relevant suggestions? These types of applications are emerging and will inevitably lead to more effective interactions, which will replace customer associations of unhelpful robochat solutions. “Tele-Plus Corporation is staying at the forefront of AI in order to help our customers evolve their businesses, increase their profitability and enhance productivity,” added Ellis. For more information on Tele-Plus Corporation, call (301) 797-9500 or visit contact us online. **Categories:** Business, Technology **Tags:** AI, artificial intelligence, business, digital --- ### [Malware is Running Rampant - Learn The 3 Moves to Stop It](https://www.telepluscorp.com/malware-is-running-rampant-learn-the-3-moves-to-stop-it/) **Published:** April 28, 2021 **Author:** teleplus **Content:** Tele-Plus Corporation a leading managed technology services provider (MTSP), proactively helps businesses address the increased threat of malware affecting small to mid-sized businesses (SMBs) in 2021. As more companies have increased their reliance on their IT networks to securely access information and applications, cybercrime has increased as well. Malicious actors continue to innovate their strategies and have even exploited insecure networks to trick users into downloading malware. Tele-Plus Corporation has developed three simple strategies designed to minimize exposure and dramatically increase the safety and security of their customers’ networks. “One of the biggest concerns that business owners need to be aware of is that hackers are becoming much more sophisticated,” stated Jason Ellis, President, and Owner of Tele-Plus Corporation. “A few years ago, most phishing attempts were relatively simple to spot. But they have become much tougher to catch, especially among untrained staff.” Ellis later added, “Cybercriminals are using ‘victim vetting’ mechanisms to ensure that their efforts are pinpointed, and that they are targeting wealthy individuals or business owners, to ensure their time is well-spent and their attacks are precise.” There are immediate actions that any business can implement to add basic, intermediate, and advanced levels of network protection to secure their company from these threats. The first and most easily implemented solution is to ensure that staff is using multi-factor authentication (MFA), via practices such as “two-step authentication” on tools that they access on a daily basis. This is one of those “no-brainers” approaches that immediately add an extra layer of protection across the network and is quite effective at deterring cybercrime. The second action that any SMB can take to increase their network security is to conduct phishing awareness training. Cybercrime relies heavily on human error and when employees are educated as to the types of attacks that are popular techniques, they can recognize them and respond appropriately. Business owners often overestimate the level of awareness that staff have about responsible browsing and downloading practices. Many people don’t realize that oftentimes the ideal target for cybercriminals are smaller, less protected businesses. Through ransomware attacks, hackers can gain leverage that is relatively easy for them to achieve, as opposed to how cumbersome it is for them to attack larger organizations, who’ve invested much more into their cybersecurity defense strategy. So, thirdly, for organizations that have more to lose, in terms of customer data, medical data, credit cards and other highly sensitive information, they need to look at a security operations center (SOC). A SOC is a team of cybersecurity experts monitoring company networks 24 hours a day 7 days a week. If an attack occurs SOC technicians jump into action and thwart the attack. SOCs have grown in popularity because they are the most comprehensive solution. While each business faces a unique level of threat, it’s critical that SMBs learn more about the risks their network currently faces and build the right defense shield with the right tools. For more information on Tele-Plus Corporation, call (301) 797-9500 or complete our online form. **Categories:** Cybersecurity **Tags:** computer safety, cybercrime, cybersecurity, malware --- ### [Tele-Plus Corporation’s Cybersecurity Platform Deflects Recent Ransomware Attacks on Technology Companies](https://www.telepluscorp.com/tele-plus-corporations-cybersecurity-platform-deflects-recent-ransomware-attacks-on-technology-companies/) **Published:** August 17, 2021 **Author:** teleplus **Content:** Tele-Plus Corporation, a leading managed technology services provider (MTSP), recently shared that their robust cybersecurity solutions have protected their customers from consistent, daily attacks on small to mid-sized businesses. Unfortunately, this is not the case for many IT companies that leverage other systems like Kaseya, an IT solutions software developer, that was compromised by hackers in July through a malicious software update that Kaseya unknowingly pushed out to SMBs. It’s unknown exactly how many devices were infected with absolute certainty, as hackers wreaked havoc on over 1 million devices and demanded $70M as a ransom. This type of breach targeting companies through their IT providers is becoming more commonplace. Tele-Plus Corporation’s customers have been completely unaffected by any of these major network compromises. For years, Tele-Plus Corporation has remained ahead of the curve and protected its customers by foreseeing potential threats and rectifying them long before they reach their customers’ businesses. In fact, it’s a central aspect of their business philosophy. Jason Ellis, President, and Owner of Tele-Plus Corporation stated, “We’ve been preaching the merits of cybersecurity for years and while moments like this are unfortunate to witness, these types of breaches were very predictable. In fact, it’s exactly why we’ve been making the right investments in the right technologies to keep our customers protected from these types of events. Business owners need to understand that when they hire an IT company, their provider not only needs to install, deploy, and maintain the technology properly, but they should also be sophisticated enough to educate them on the significance of cybersecurity in the modern era. Modern advances have shifted cybersecurity from being a cost prohibitive, corporate luxury to a financially sound benefit for any business that wishes to eliminate this risk from their future. Business owners need to start anticipating issues like this, so that they can keep their organizations, employees, and futures, secure.” Tele-Plus Corporation takes extreme care in protecting its customers from breach and utilizes an array of cybersecurity solutions to fortify its network and protect each customer’s IT network using the exact same methods they use internally. In other words, SMBs that are working with true MTSPs, like Tele-Plus Corporation, essentially have a 24/7/365 team of dedicated cybersecurity professionals who are constantly innovating solutions which prevent any disruptions from occurring. A central principle behind any effective cybersecurity defense strategy is to use a layered approach, so that in the event of a breach, hackers are restricted to only affecting small portions of the company. While the true damage done from the Kaseya breach remains to be seen, SMBs must take the initiative to make the necessary preventative steps to secure their organizations from being affected in the future. While these supply-chain oriented attacks are likely to continue, this doesn’t mean that businesses are defenseless. Quite the contrary, as Ellis concluded, “In the case of cybersecurity, the old adage, ‘an ounce of prevention is worth a pound of cure’ is quite appropriate.” **Categories:** Cybersecurity, Technology **Tags:** business security, cybersecurity, ransomware, technology --- ### [Onsite vs Hosted Internet Phone Systems](https://www.telepluscorp.com/onsite-vs-hosted-internet-phone-systems/) **Published:** October 4, 2021 **Author:** teleplus **Content:** **We’ve Come a Long Way…** When the telephone was pioneered in the late 1800’s it seemed like a miracle. The thought of connecting with people over great distances and hearing their voices as if they were in the same room seemed impossible. The invention opened the world to make it feel a little smaller and united. Evolving from switchboards to cell phones seemed almost impossible, and now communications have evolved even further. Internet and cloud-based systems make instant information and clear, rapid connection even more possible. It is just a click away! **We Hear You Loud and Clear!** NEC is a multinational IT company whose origins date back to 1898, and it has been in the forefront of technology ever since. Knowing you are choosing technology from a reputable and trail blazing communications server is only half of the battle. Deciding the right service for your company is where we come in! NEC makes affordable Unified Communications for all business sizes. The key is knowing how to decide which technology is relevant for your business based on cost savings, improved customer service and efficiency. There is an immense array of telecommunications solutions available which often makes it complicated to choose economical and practical solutions. Let us get started with the essentials. **Making Your Choice: Onsite vs. Hosted** **Onsite or PBX (private branch exchange):** This is a system that uses hardware (i.e., computer equipment, desk sets, etc.) that reside at your office. You can have an IP-PBX where the hardware remains at your office, but the IP routing is through current technology. Calls go through a voice-over-internet phone (VoIP) or traditional phone company. The IP phone communicates to the IP-PBX via a Local Area Network (LAN). Onsite systems have more upfront costs and are ideal for companies who what full ownership of their telephone system. **Onsite PBX Pros and Cons** - Onsite offers control to add, delete and create users as needed. - No licensing fees to add sets. - Lower monthly cost after expenses is covered. - Higher initial cost and set-up cost and potential higher maintenance costs. - Ability to SIP trunk (VoIP technology) to get lower cost calls. - Current carrier does not have to be changed. - VoIP trunks can be added to save on calling costs. - Server ownership reduces expenses over time. - Expansions may be complicated depending upon the provider. - Loss of internet has a reduced effect on operations because calls can be sent to another number or a mobile phone. **Hosted PBX or Hosted VoIP:** Many people know this as internet phone systems. Hosted systems have a provider that is also known as an Internet phone system, is one where the provider houses the IP-PBX as well as provides the service to the phone system. Hardware (desk sets) plug into a router and the calls are handled through the IP-PBX server at the provider’s location. Hosted systems minimize upfront costs, and the cost is spread over monthly payments which is perfect for businesses that do not have the startup capital. There are fundamental advantages and disadvantages to both systems, so it is important to weigh the options. **Hosted PBX Pros and Cons** - Lower initial equipment cost and set-up cost. - Low monthly service cost. - Easy to add extra lines. - Upgrades and new features are included. - Moving a phone system is easy – IP phone is plugged into a broadband connection. - Picking and canceling virtual numbers is fast and easy. - Extended features, like conferencing, may come with additional costs. - Loss of Internet results in loss of phone service (settings can be adjusted so that it goes to voice mail or routed to a cellphone). - Flexibility of system is limited. - Connections and voice quality are a result of Internet connection. - Fees can be increased, and cancellation fees can be charged. - Technician may need to be called for upgrades and patches on software (and costs can be incurred). We know this is a lot of information and making the right decision for your business can seem daunting. Tele-Plus Corporation is here to assist you to find what fits your type and size business. [Call or contact us today to get started](https://www.telepluscorp.com/contact) **Categories:** Business, Corporate, Hosted Phones **Tags:** business, business phones, internet phones, phone systems, voip --- ### [Tele-Plus Corporation Leverages Powerful Artificial Intelligence Anti-Phishing Technology to Keep Email Inboxes Safe](https://www.telepluscorp.com/artificial-intelligence-anti-phishing-technology/) **Published:** August 2, 2022 **Author:** teleplus **Content:** Tele-Plus Corporation, a leading managed technology services provider (MTSP), recently announced that they are protecting small to mid-sized businesses (SMBs) with their innovative new AI (Artificial Intelligence) anti-phishing technology which is designed to protect businesses from cyberattacks through the most prevalent tactic, email phishing. Phishing is the fraudulent practice of sending emails purporting to be from reputable companies to get individuals to reveal personal information, such as company data, passwords, or credit card numbers. Business owners across have been hearing about the substantial increase in cybercrime in recent years with many attacks successfully breaching major infrastructure systems and gaining mainstream media exposure. While some cybercriminals prefer to target larger organizations, many of those organizations have responded by investing heavily into cybersecurity solutions to fortify their defenses to such a high level that they become fewer appealing targets. As those larger companies form a stronger “barrier to breach,” cybercriminals have shifted their focus to smaller businesses who possess very weak infrastructure and little to no cybersecurity. However, Tele-Plus Corporation is taking a stand against these threats by deploying new AI-based solutions, like their anti-phishing technology, to protect the inboxes, identities, and futures of small businesses. “Unfortunately, human error is one of the leading reasons that a business is affected by cybercrime,” stated Jason Ellis, President, and Owner of Tele-Plus Corporation. “While employee education and awareness training are always beneficial, after protecting SMBs for years, we’ve found that one of the fastest, most effective, and easy-to-implement ways to minimize organizational risk significantly is to limit employee access to phishing emails in the first place. When you automatically filter out suspicious-looking emails from ever reaching your employees you remove the possibility of human error altogether. One of the reasons an AI-powered solution is so important here is because your app is constantly learning from the aggregate data, becoming smarter and more efficient every second that you have it turned on. We generally explain the difficult to quantify, yet unmistakably powerful capability of AI by asking people if they’ve ever played chess against their computer on the ‘Hard’ level. How many times have you beaten it on “Expert” mode. That’s basically what our cybersecurity solutions are all focused on achieving for our customers.” It turns out that the data supports Tele-Plus Corporation’s approach in that “43% percent of cyberattacks are aimed at small businesses, but only 14% are prepared to defend themselves,” according to Accenture. From a business owner’s standpoint, the risk simply outweighs the reward, in that most organizations (60%) go out of business within 6 months, according to Inc.com. Fortunately, the costs to secure your organization are nominal in comparison to the liability they instantly eliminate, not to mention the “peace of mind” that business owners gain by addressing this directly. While phishing is the most common form of attack it’s also prudent to ensure that your cybersecurity solution also protects you from malware, data loss, anomalies, and other methods of cyberattack. “Another key differentiator to look for in any malware or phishing defense tool you want to use is to make sure that your defense system is one that is invisible to hackers. You want to add in as many layers of security as you can to increase the amount of friction a hacker must endure to breach your company. This increases their likelihood of just looking elsewhere for a weaker infrastructure to target. However, each organization has different risk factors, budget considerations and levels of exposure, all of which must be tailored to fit the organization’s needs in the most appropriate manner,” closed Ellis. Tele-Plus continues to grow as an innovative regional company, serving thousands of area businesses and residences with our full line of products and 24-hour services. Our commitment to the personal and career development of our employees ensures continued organizational growth, profitability, and our dedication to excellence! For more information on Tele-Plus Corporation, call (301) 797-9500 or [contact us](/contact-us/) today. **Categories:** Technology **Tags:** antiphishing, artificial intelligence, corporate, email, technology --- ## Pages ### [Home](https://www.telepluscorp.com/) **Published:** November 30, 2019 **Author:** teleplus **Content:** [ Request A Quote ](/request-a-quote/) [ Support ](/support) ## Computer & Network [Request a Quote](/request-a-quote) SERVICES [Support](/support/) AV SOLUTIONS CONFERENCE ROOM & [Support](/support) [Request a Quote](/request-a-quote) ## Cybersecurity [Request a Quote](/request-a-quote) SERVICES [Support](/support) SERVICES Security / Safety [Support](/support) [Request a Quote](/request-a-quote) ## Fire/Life Safety [Request a Quote](/request-a-quote) SERVICES [Support](/quote) SERVICES Communication [Support](/support) [Request a Quote](/request-a-quote) ## Structured [Request a Quote](/request-a-quote) SERVICES [Support](/support) ![](<> "computer-networking-slide") ![](<> "av-projector") ![](<> "cyber-security") ![](<> "security-slide") ![](<> "fire-alarm") ![](<> "communication-slide") ![Structured Cabling](<> "Structured Cabling") ##### [Computer, Networking & Cybersecurity Services](/computer-services "Computer, Networking & Cybersecurity Services") [Learn More](/computer-services "Learn More") ##### [Security, Fire & Life Safety Services](/security-safety/ "Security, Fire & Life Safety Services") [Learn More](/security-safety/ "Learn More") ##### [Communication Services](/communication-services/ "Communication Services") [Learn More](/communication-services/ "Learn More") ##### [Structured Cabling](/structured-cabling/ "Structured Cabling") [Learn More](/structured-cabling/ "Learn More") ##### [Conference Room and AV Solutions](/conference-room-av-solutions/ "Conference Room and AV Solutions") [Learn More](/conference-room-av-solutions/ "Learn More") # Welcome to Tele-Plus Corporation Providing Networking, Protection, and Communication Services and Solutions since 1977 As a fully integrated communication, security, fire, life safety, audiovisual, cybersecurity, and computer services company, we partner with our customers to deliver solutions that solve their most complicated needs. Whether you are looking for computer services, data back up, networking, communication systems, or security solutions such as access control, biometrics, video surveillance or a security system, our services are designed specifically to meet your individual requirements! Advances in Internet protocol have improved each service that we provide and we would like the opportunity to show you the impact it can have for you! Let us be your one stop shop for all your technology needs! ### We've Got Your Business Covered, so You Can Focus on Success! ![](https://www.telepluscorp.com/wp-content/uploads/2023/12/genetec-logo-lg.webp) ![](https://www.telepluscorp.com/wp-content/uploads/2023/12/one-stop.webp) ![](https://www.telepluscorp.com/wp-content/uploads/2023/12/COSTARSLogo-reduced.webp) ![Sam.gov](https://www.telepluscorp.com/wp-content/uploads/2024/01/sam.gov_.webp) Let me just tell you... if you are ever searching for a phone provider, security for your business or MSP for internet and computer security at your business, consider TelePlus out of Hagerstown. I started working with TelePlus a few years ago as we were growing and Vonage was not reliable nor able to grow with us. We started with phones, then when we bought our building four years ago, we added security. This year we added their Managed Services for all our computers. Let me tell you my experience just today. Their phone crew are amazing and worked through some very challenging requests I made and always came through for me. They are always just a text or call away. I emailed my rep at TelePlus to ask if he could help with adding one of my staff's profile to the desktop computer in our MD office. He reached out to her within minutes and completed the request. Next, responded to my email to let me know it was completed. It took like five minutes! This is the normal with TelePlus. They are truly a great service provider and a great team of professionals. Lisa FauseyGoogle Review We have been with Tele-Plus for close to ten years now. I heard about them through my Father-in-Law’s business, and they just loved them. We have been very pleased with Tele-Plus, they are great with equipment, and their customer service is amazing. I would 110% recommend Tele-Plus…they are top notch! We did a lot of research this time around, and no one could come close to what Tele-Plus can offer for services, and for pricing! John M. EpleyWest Pennsboro Township Manager I’m very appreciative of the response and treatment I have received over the years from your employees…when I call I always receive a nice voice on the other end. I know I have been heard and my issue is understood…and steps are taken to resolve the issue. Barbara MilesBusiness Office, Ceresville Mansion I wanted to write a very quick note, but with a very heartfelt "THANK YOU" for your recent work after our cyber-attack. With the quick action of your staff, you were able to not only eliminate the threat form our system, but fully restore all data files from the back-ups which are continuously created. Theodore G. Reeder, III, CPAPresident, Tiger's Eye Benefits Consulting [ More Testimonials ](/testimonials/) ```
EXCELLENT
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Based on 25 reviews
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Daniel profile picture
Daniel
May 11, 2026
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Josh and Spencer were great. Josh with the hardware install and wiring. Spencer with the IT and app help. Mike is fantastic too. We appreciate it!
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Tim Anderson profile picture
Tim Anderson
April 20, 2026
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Easy to work with very dependable for quoting needs.
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Dave Rotz profile picture
Dave Rotz
April 19, 2026
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Alarm installation and follow-up very good. Monitoring service also good
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Mike Radaker profile picture
Mike Radaker
April 15, 2026
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Easy to work with and always reliable!
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Jim Harper profile picture
Jim Harper
April 14, 2026
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I have worked with Tele-Plus on several commercial projects. Their crews are top notch and always able to solve any problem that may arise. Highly recommend
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Larry Westfall profile picture
Larry Westfall
April 13, 2026
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We at Fulton Electrical Services, LLC have worked with Steve Cotton and others from the Tele-Plus team and have had a very good experience working with them. From the early Estimating process to completing a quality project. Tele-Plus has been a great partner in providing Security, Cabling, Fire Alarm and Life Safety. We highly recommend Tele-Plus.
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Wayne Rankin profile picture
Wayne Rankin
April 13, 2026
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Tele-Plus Corporation has been a great company to work with on several projects. They have the knowledge and the capabilities to all the needs for data cabling, data networking and fire alarm installation. They have been a consistent and professional subcontractor we can count on.
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matt rockwell profile picture
matt rockwell
April 10, 2026
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Tele-Plus set up a business phone system at two of our locations. The team was very knowledgeable of their products and the process was smooth and pain-free.
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Chris Ardinger profile picture
Chris Ardinger
April 9, 2026
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We can’t say enough good things about Tele-Plus. They get it. Whether it’s cybersecurity, security systems, or audio/visual (including our square sound system for community events), they show up, solve problems, and do it right. Quick response, no nonsense, and they understand what we need. In today’s world, trust matters—and we trust them. Jason, Mike, Shannon, Spencer, and Devin are rock solid. They’re not just a vendor—they’re part of the team.
``` ``` ``` --- ### [Management Team](https://www.telepluscorp.com/management-team/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Tele-Plus Management Team [ ![Jason Ellis](https://www.telepluscorp.com/wp-content/uploads/2026/01/Jason-Ellis.jpg) ](/team/jason-ellis/) ###### [Jason Ellis](/team/jason-ellis/) ###### [Owner/CEO](/team/jason-ellis/) [ ![Shannon Yates, Tele-Plus Corporation President](https://www.telepluscorp.com/wp-content/uploads/2024/01/Yates-Head-Shot.png) ](/team/shannon-yates/) ###### [Shannon Yates](/team/shannon-yates/) ###### [President](/team/shannon-yates/) [ ![](https://www.telepluscorp.com/wp-content/uploads/2019/04/andy_m.webp) ](/team/andrew-stevens/) ###### [Andrew Stevens](/team/andrew-stevens/) ###### [Vice President of Logistics](/team/andrew-stevens/) [ ![](https://www.telepluscorp.com/wp-content/uploads/2019/04/lynda.webp) ](/team/lynda-strait/) ###### [Lynda Strait](/team/lynda-strait/) ###### [Controller](/team/lynda-strait/) [ ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/Picture7-2.webp) ](/team/steve-alger/) ###### [Steve Alger](/team/steve-alger/) ###### [Vice President of Technology](/team/steve-alger/) The Tele-Plus Management Team is an essential component of our organization’s remarkable achievements. The exceptional leadership skills and experience exhibited by this team have had incredibly positive effects, driving the company’s growth and performance to new heights. It has been through their unwavering dedication, strategic direction, and customer-centric approach that Tele-Plus has managed to maintain its position as a leading player in the industry. Their efforts have facilitated an excellent working environment, imbued with a great sense of camaraderie, cooperation, and professionalism, contributing to the fostering of positive relationships with clients and employees alike. The Tele-Plus Management Team has consistently been proactive in identifying new opportunities for the company, translating them into actionable plans and achieving impressive results. Without a doubt, this team deserves great recognition for their significant contributions to the success of Tele-Plus. --- ### [Employment Opportunities](https://www.telepluscorp.com/careers/) **Published:** November 14, 2019 **Author:** teleplus **Content:** # Employment Opportunities You can apply online via our form by clicking the link below **or** choose to download the application and fax or email it. [ Apply Online now! ](/careers/employment-application/) [ Download our application form here ](/wp-content/uploads/2024/01/Employment-Application-1-3-2023.pdf) Please fax your application and resume to **(301)797-1116** or Email to Shannon Yates at [info@telepluscorp.com.](mailto:info@telepluscorp.com?subject=) ## Tele-Plus Corporation is Currently Hiring: Security and Fire Alarm Technicians If you are a dependable and motivated individual who is mechanically inclined and interested in a career opportunity with a strong growing organization, then now is the time to join the Tele-Plus Corporation team. We are currently seeking experienced Security and Fire Alarm Technicians for our installation and service departments. **Security and Fire Alarm Technician Job Responsibilities:** As one of our Alarm Technicians you will be providing quality installation services by establishing a rapport with our customers. **Your specific duties include:** - Installation, Service, repair and maintenance of commercial and residential Fire, Security, Access, Video, and other low voltage systems - Meeting or exceeding performance goals on a consistent basis - Instructing customer in use of equipment - Ensuring that documentation is properly completed and submitted. - Use of Company Vehicle **Qualifications:** As one of our Alarm Technicians, you must be a highly motivated individual with solid technical skills and a strong work ethic. You must also be detail-oriented, organized, analytical and possess excellent decision-making skills. **Specific requirements/ qualifications for the position include:** - 3 years minimum experience installing/servicing security, fire, access, and camera systems - High Diploma or GED - Strong troubleshooting skills - Mechanical aptitude - Strong customer service skills - Commitment to safety - Professional appearance and demeanor - High enthusiasm, fun, and a positive attitude - Computer and networking skills are needed. - Basic knowledge of and ability to operate hand and power tools. - Ability to work from ladders and lifts. - Valid Driver’s License - Must pass criminal background check and drug screen test. - Knowledge of Genetec, Axis, DMP, Edwards, Exacqvision, DSX, Honeywell, and Vigilant is a plus. - Ability to work overtime and travel as required. - Must be a team player. **We offer:** As an Alarm Technician with Tele-Plus Corporation, you will be part of a continuously growing organization with fun company culture and a commitment to providing team members with a great career path. We provide training, growth, and leadership opportunities. **Specific benefits include:** - Consistent Workload - Competitive pay - Career Growth Opportunity - Training provided on all equipment and processes. - Overtime Opportunities - 401K/Profit Sharing - Compensation Based Upon Experience - Health and Dental Insurance - Compensation Based Upon Experience: $24.00 – $30.00 per hour *Tele-Plus Corporation is an equal opportunity employer and a drug-free workplace.* Low Voltage Electrician **Join the Tele-Plus Team** Tele-Plus Corporation is looking for experienced Low Voltage Alarm Installation & Service Technicians to join our growing team. If you take pride in quality workmanship, enjoy solving technical problems, and want to build a long-term career with a company that values its employees, we’d love to hear from you. As part of our team, you’ll install, troubleshoot, service, and maintain commercial and residential low-voltage systems while delivering outstanding customer service. **What You’ll Do** Install, service, troubleshoot, repair, and maintain: - Fire Alarm Systems - Burglar Alarm Systems - Access Control Systems - Video Surveillance (CCTV) - Other low-voltage systems - Diagnose and resolve technical issues efficiently - Educate customers on the proper operation of their systems - Complete service documentation accurately and on time - Meet or exceed quality and performance expectations - Operate a company vehicle safely and professionally - Travel to customer locations as needed **Qualifications** We’re looking for someone who is dependable, motivated, and committed to delivering exceptional service. **Preferred Experience (Not Required)** 2+ years installing or servicing: - Fire Alarm Systems - Security Systems - Access Control - CCTV/Video Surveillance - Other low-voltage electrical systems **Required Qualifications** - High school diploma or GED - Valid driver’s license - Strong troubleshooting and problem-solving skills - Mechanical aptitude - Excellent customer service and communication skills - Professional appearance and positive attitude - Basic computer and networking knowledge - Ability to safely use hand and power tools - Comfortable climbing ladders and operating aerial lifts - Ability to work overtime and travel when required - Must pass a criminal background check and drug screening **Experience with the Following Is a Plus** - DMP - Genetec - Exacq - Axis - DSX - Honeywell - EST - Kidde **What We Offer** At Tele-Plus Corporation, we invest in our employees through ongoing training, career development, and a supportive team environment. ***Benefits Include*** - Competitive hourly pay based on experience - Consistent year-round workload - Company vehicle - Paid training - Career advancement opportunities - Overtime available - 401(k) with Profit Sharing - Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Paid Time Off - Employee Discount Program - Professional Development Assistance - On-the-job training **Schedule** - Monday–Friday - Typical Hours: 7:30 AM – 4:00 PM - Full-Time - In-person **Work Location** Hagerstown, MD 21740 Applicants must be able to reliably commute to Tele-Plus HQ each morning. Service Dispatcher Tele-Plus Corporation is currently seeking a Service Dispatcher. The primary function of the Service Dispatcher is to answer inbound phone calls, receive and open service orders, schedule service visits with customers. This position will also include clerical duties. Applicants for this position must be able to multi-task and maintain a high level of organization. Applicants need to be self-motivated and be able to deal with occasional difficult situations. You will be communicating with customers on a professional basis. **Applicant’s skills are to include:** Proficient use of Microsoft Word and Excel, good communications skills, excellent typing skills, computer skills, and customer service skills. Applicant must be detail oriented and organized. **Job Duties include:** - Answer service and operator inbound phone calls. - Update customer contact information. - Open new service orders as needed. - Create and update a service ticket tracking log. - Utilize technology that we have to maximize your use of time, i.e. Email, Tigerpaw, etc. - Update service time logs and technician installation notes. - Provide ticket updates to the Contract and Service Coordinator throughout the work day. - Keep service ticket status updated daily - Make phone calls and follow-ups as deemed necessary by department managers. - Contact Customers to confirm appointments as directed by the Contract & Service Coordinator. Previous customer service and scheduling experience is preferred. Fire Sprinkler Service Technician Hub City Sprinklers, A Division of Tele-Plus Corporation, is a locally owned fire protection company serving commercial, industrial, and institutional customers throughout the region. We specialize in fire sprinkler system inspections, testing, maintenance, repairs, installations, backflow testing, fire extinguishers, and emergency services. Our team is committed to providing reliable life-safety solutions while delivering exceptional customer service and quality workmanship. **Position Summary** Hub City Sprinklers is seeking an experienced Fire Sprinkler Service Technician to join our growing team. The ideal candidate will have a strong background in fire sprinkler system service, inspections, troubleshooting, and repairs. This position requires a self-motivated professional who can work independently, communicate effectively with customers, and maintain compliance with applicable fire protection codes and standards. **Responsibilities** - Perform maintenance, repair, inspections, and testing of fire sprinkler systems. - Troubleshoot and diagnose system deficiencies and operational issues. - Conduct wet, dry, pre-action, and deluge system inspections. - Replace sprinkler heads, valves, pipe components, and related equipment. - Complete inspection reports, deficiency reports, and service documentation accurately. - Communicate findings and recommendations to customers professionally. - Ensure all work complies with NFPA standards and local fire codes. - Participate in on-call emergency service rotation as needed. - Maintain company vehicle, tools, and equipment. - Work safely and follow all company safety policies and procedures. **Qualifications Required** - Minimum 3 year of experience servicing fire sprinkler systems. - Valid driver’s license with a clean driving record. - Knowledge of NFPA 13, NFPA 25, and related fire protection standards. - Ability to read and interpret blueprints and fire sprinkler system drawings. - Strong troubleshooting and problem-solving skills. - Ability to lift 50+ pounds and work on ladders, lifts, and in varying environments. - Excellent communication and customer service skills. **Preferred** - 5+ years of fire sprinkler service experience. - NICET Certification (Level I, II, III, or higher). - Experience with inspections, testing, and repairs across multiple sprinkler system types. - Backflow certification. - Experience with fire pumps and special hazard systems. **Benefits** - Competitive hourly pay - Overtime opportunities - Company vehicle (for qualified technicians) - Paid time off - Paid holidays - Ongoing training and certification support - Career advancement opportunities - Company-provided uniforms and safety equipment **Why Join Hub City Sprinklers?** - Locally owned and operated company with a strong reputation - Steady year-round work - Supportive team environment - Opportunities for growth and professional development - Meaningful work protecting lives and property **Apply Today** If you are an experienced Fire Sprinkler Service Technician looking to join a growing company that values quality, professionalism, and customer service, we encourage you to apply. **Experience:** - Fire Sprinkler Service: 3 years required - Fire Sprinkler Service: 5 years preferred **License/Certification:** - Driver’s License (Required) - NICET Certification (Preferred) **Work Location:** Hagerstown, MD and surrounding service areas. --- ### [Hub City Sprinklers](https://www.telepluscorp.com/hub-city-sprinklers/) **Published:** May 11, 2026 **Author:** teleplus **Content:** # Tele-Plus Partners with Hub City Sprinklers We’re excited to announce our strategic partnership with Hub City Sprinklers, bringing comprehensive fire and life safety solutions to businesses across the region. [ Learn More About Our Partner ](https://hubcitysprinkler.com) [ ![Logo for Hub City Sprinklers, a division of Tele-Plus Corporation, with a red wagon wheel emblem above the wordmark.](https://www.telepluscorp.com/wp-content/uploads/2026/05/hub-city-logo-v2.2-website.png) ](https://hubcitysprinkler.com) ## Comprehensive Fire & Life Safety Services Hub City Sprinklers offers a complete range of professional fire and life safety solutions [![Bare ceiling light fixture with exposed bulb hanging from a recessed socket; white ceiling and a distant smoke detector in the background.](https://www.telepluscorp.com/wp-content/uploads/2026/05/assets_6105e74e5ad746a5a017d90e04e3fc49_c7e93c5cfa274f24844181543400ef0d.webp)](https://hubcitysprinkler.com/fire-sprinkler-services/)### [Fire Sprinkler Systems](https://hubcitysprinkler.com/fire-sprinkler-services/) Professional installation, inspection, and maintenance of fire sprinkler systems to protect your facility [![Person presses a red wall-mounted fire alarm pull station labeled FIRE, pushing in and pulling down to activate.](https://www.telepluscorp.com/wp-content/uploads/2026/05/assets_6105e74e5ad746a5a017d90e04e3fc49_77ff595c2d3c42ba9ab9e377a3af9004.webp)](https://hubcitysprinkler.com/fire-alarm-services/)### [Fire Alarm Service](https://hubcitysprinkler.com/fire-alarm-services/) Comprehensive fire alarm system installation, testing, and compliance monitoring for complete protection [![Two red fire extinguishers with hoses standing side by side on a white surface in a maintenance area.](https://www.telepluscorp.com/wp-content/uploads/2026/05/assets_6105e74e5ad746a5a017d90e04e3fc49_061b5b3162434196814eb00e77c5aad5.webp)](https://hubcitysprinkler.com/fire-extinguisher-services/)### [Fire Extinguishers](https://hubcitysprinkler.com/fire-extinguisher-services/) Supply, installation, and regular maintenance of fire extinguishers for immediate emergency response [![Red fire hydrant standing in a sunlit grassy area with trees in the background, outdoors in a park setting.](https://www.telepluscorp.com/wp-content/uploads/2026/05/assets_6105e74e5ad746a5a017d90e04e3fc49_8b248e55284740e7977b566c36da526c.webp)](https://hubcitysprinkler.com/fire-hydrant-service-repair/)### [Private Fire Hydrants](https://hubcitysprinkler.com/fire-hydrant-service-repair/) Installation and maintenance of private fire hydrant systems for enhanced firefighting capabilities [![Several EXIT signs in green and red mounted on a beige wall with spotlights.](https://www.telepluscorp.com/wp-content/uploads/2026/05/ChatGPT-Image-May-11-2026-04_36_35-PM.png)](https://hubcitysprinkler.com/other-life-safety-services/)### [Emergency Safety Equipment](https://hubcitysprinkler.com/other-life-safety-services/) Professional installation and compliance testing of exit signs, emergency lighting, and fire doors [![Worker in protective suit operates near a fire blazing behind a metal shutter, with red CLEAN AGENT fire cylinders nearby.](https://www.telepluscorp.com/wp-content/uploads/2026/05/assets_6105e74e5ad746a5a017d90e04e3fc49_e86fdba558eb49038a198004e350a3e2.webp)](https://hubcitysprinkler.com/other-life-safety-services/)### [Clean Agent Systems](https://hubcitysprinkler.com/other-life-safety-services/) Advanced fire suppression systems for sensitive areas requiring non-water-based protection ## Why This Partnership Matters Tele-Plus Corporation and Hub City Sprinklers are joining forces to deliver innovative solutions ### Fire & Life Safety Systems Professional installation, maintenance, and compliance testing of fire sprinkler systems, fire alarms, and emergency safety equipment ### Comprehensive Protection Complete coverage including fire extinguishers, private fire hydrants, exit signs, emergency lighting, fire doors, and clean agent systems ### Expert Compliance & Support Ensure your property meets all fire codes and safety regulations with professional inspections and ongoing maintenance ![Industrial fire suppression room with a technician working on gas cylinders labeled Clean Agent beneath a heat source and exit sign by a metal door.](https://www.telepluscorp.com/wp-content/uploads/2026/05/ChatGPT-Image-May-11-2026-04_27_39-PM.png) ## Hub City Sprinklers: Your Fire & Life Safety Partner For years, Hub City Sprinklers has been the trusted partner for businesses seeking comprehensive fire and life safety solutions. Their expertise in fire protection systems, combined with Telepluscorp’s connectivity services, delivers integrated safety and communication solutions. - Fire sprinkler system installation and maintenance - Fire alarm service and compliance testing - Fire extinguisher and private fire hydrant services - Exit signs, emergency lighting, fire doors, and clean agent systems - Professional compliance inspections and reporting - 24/7 emergency support and rapid response [ Explore Hub City Sprinklers ](https://hubcitysprinkler.com) ## Protect Your Business with Fire & Life Safety Solutions Discover how Telepluscorp and Hub City Sprinklers provide comprehensive fire and life safety services for complete peace of mind. [ Get Started Today! ](https://hubcitysprinkler.com/contact-us/) --- ### [Tele-Plus Cloud Solution](https://www.telepluscorp.com/tele-plus-cloud-solution/) **Published:** March 14, 2025 **Author:** teleplus **Content:** # Tele-Plus Cloud Solution ## Cloud Solutions for Business Communications Tele-Plus Corporation offers cutting-edge Cloud Solutions to streamline and enhance business communications. Our cloud-based phone systems and collaboration tools provide scalability, reliability, and seamless connectivity—empowering teams to stay productive from anywhere. With advanced features like VoIP, video conferencing, call management, and secure data storage, our solutions help businesses reduce costs while increasing efficiency. Whether you’re a small business or a large enterprise, Tele-Plus ensures a smooth transition to the cloud with expert support and customized solutions tailored to your needs. Upgrade your communication strategy today with Tele-Plus Cloud Solutions! ## UNIVERGE BLUE® CONNECT ### Cloud-Based Communications Univerge Blue Connect is an easy-to-use cloud-based communications platform that helps employees to be more productive and collaborative. It includes a full-feature phone system combined with chat, web/video conferencing, and file sync, share, and backup capabilities. ## UNIVERGE BLUE® CONNECT PLATFORM OVERVIEW ### Benefits to Your Business Included in the UNIVERGE BLUE® CONNECT are the following systems and functionality: - Cloud-based Phone System - Mobile App - Desktop App - Video Conferencing - Online Meeting & Webinars - Remote Office - Voicemail - Presence Indicator - Virtual Fax Service - Team Chat & Business SMS - File Collaboration - File Backup UNIVERGE BLUE® CONNECT benefits your business with: - Increased productivity - Lower Costs - High Reliability - Simpliefied Scaling & Management - Business Continuity - Enhanced Customer Experience ![UBC diagram](https://www.telepluscorp.com/wp-content/uploads/2024/01/ubc-diagram.webp) ## [Learn more about UNIVERGE BLUE® CONNECT ](/wp-content/uploads/2024/01/NEC-UNIVERGE-BLUE-CONNECT-Brochure-TP-Branded.pdf) --- ### [Integrated Solutions by Genetec](https://www.telepluscorp.com/security-safety/integrated-solutions-by-genetec/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Integrated Solutions by Genetec Genetec has developed platforms to help you manage your business security, monitor events, and run investigations. Its extensive ecosystem lets you expand your system with the technology you need to face emerging threats. And since it’s not focused on one narrow set of tasks, it accommodates new data types seamlessly in one interface. ## Genetec Security Center Security Center allows you to monitor events and configure your system in one place. With a single interface to master, your team spends less time in training. And since it was designed to unify your entire security environment, it provides a familiar experience even as your system grows, unlocking new gains in efficiency. Modernize your core systems. - See what’s happening clearly. - Scale inside and outside your organization - Quickly access new technology - Transition to the cloud at your own pace ### Review the Following Case Studies [Lee Health – Unified Healthcare Security Platform](https://www.genetec.com/customer-stories/lee-health-unified-security-platform) – https://www.genetec.com/customer-stories/lee-health-unified-security-platform [NEXTDC – Enhances Visitor Experience and Operations with Security Center](https://www.genetec.com/customer-stories/nextdc-enhances-visitor-experience-and-improves-operations-with-security-center-federation) – https://www.genetec.com/customer-stories/nextdc-enhances-visitor-experience-and-improves-operations-with-security-center-federation ## Security Center Omnicast™ IP Video Surveillance ### Does it feel like your aging CCTV or VMS is holding you back? Security Center Omnicast is an IP-based video management system (VMS) that lets you work smarter with video. With a clear picture of events, you respond quicker and make informed decisions. Its flexible architecture and efficient streaming reduce storage and lightens network load. The VMS easily scales up, uses the latest cameras and analytics, and unlocks operational insights. Omnicast is part of our Genetec™ Security Center platform, making it easy to unify video with access control, intrusion, comms and more. - Bring your video surveillance to life with dynamic maps and custom dashboards. - Collect and share video evidence while protecting its integrity. - Prevent unauthorized video exports and data breaches by adding multiple layers of protection to your VMS. - Rely on insights and smart data to respond faster to what matters and automate everything else. - Monitor all your sites from a single location with Security Center Federation™. - Unify video with other core security systems such as access control, automatic license plate recognition (ALPR), intrusion monitoring, and communications. ### Review the Following Case Studies [Brisbane City Hall – Unified Security](https://www.genetec.com/customer-stories/brisbane-city-council) – https://www.genetec.com/customer-stories/brisbane-city-council ## Synergis™ Access Control System Security Center Synergis IP access control offers a modern approach. As a truly open system, it connects to a large and growing selection of third-party access control devices. Seamlessly unified with video and other security systems, it delivers operational and security insights about your secured areas leading to more informed decisions and improved operations. - Choose the hardware to address your security needs and objectives. - More than door management. - Secure your system from end to end. - Make better decisions to strengthen your security and improve operations. - Replace aging security systems with confidence with a simplified process. - Unify access control with other core security systems such as video surveillance, license plate recognition, intrusion monitoring, and Sip-based communication to name a few. ### Review the Following Case Studies [Millard Public Schools – Enhanced Security with Access Control and Video ](https://www.genetec.com/customer-stories/millard-public-schools-unified-security-with-ip-access-control) [Twickenham Stadium – Unified Security to Enhance Operator Efficiency](https://www.genetec.com/customer-stories/twickenham-stadium) --- ### [Access Control Systems](https://www.telepluscorp.com/security-safety/access-control-systems/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Access Control Systems ## Total Access Control Tele-Plus Corporation can provide and install equipment for applications ranging from a small multi-door system to large networked systems comprised of thousands of entry points. Best of all, offers the most reliable, easy to use, state-of-the-art access control equipment available. ![Access Control Systems](https://www.telepluscorp.com/wp-content/uploads/2025/11/access-control-system2.webp) Our access control systems combine innovative networking with advanced security technologies to provide each facility with an individual security solution that is designed specifically for your needs. Whether you are interested in learning more about a card access system, or a biometric system using fingerprint, face recognition or retina scanners, we can develop the perfect solution for you! Our Access Control Systems are scalable and provide you with remote access at the touch of your fingers! Other benefits of our access control include: ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/accesscontrol2.webp) - Increased Building Security - CCTV and Digital Video Integration - Photo Id Badging - Varying Access Control Levels - Employee Accountability/Time checks - History & Current Activity Report - Smart Card & Biometric Integration - Programmable Permanent & Temporary Access Levels - Visitor Management - Interactive Animated Maps - Event Routing --- ### [CCTV Systems](https://www.telepluscorp.com/security-safety/cctv-systems/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Closed-Circuit TV Systems ## CCTV System Installation With over 20 years of video surveillance installing experience, we can customize a system exactly for your needs. Our conventional surveillance systems use the latest camera technology with high-capacity feature rich DVR’s to ensure maximum quality and longer recording cycles. Also, with the latest in infrared technology our systems can work in pitch-blackness, bringing images up to daylight level. ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/collage_vbr13ve_vbh760ve_vbh45_vbs905f_vbm50b_1600x1600_2005.png.webp) Do you already use an analog surveillance system? Let us show you how an upgrade to an IP system can change the way you see your business! Did you know that high-definition IP Video Surveillance offers many advantages over analog surveillance cameras. These additional benefits include better wireless reception and IP cameras have built in encryption for a secure network. You will never have to worry that someone else may be viewing your signal and there is less interference than with analog systems. Also, because IP cameras work as their own network device, you have the ability to use existing network wiring within your building which can make the installation process much faster and easier. ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/cctvscreen.webp) One of the most compelling advantages of high-definition IP cameras is the higher resolution which enables you to see over 50 times more detail than images from analog or lower resolution IP cameras. This technology not only allows you to view the big picture but provides the ability to zoom in on fine details to retrieve useful images of people and license plates. All of this and the freedom to view the surveillance remotely for home, smart phone, or tablet! Let us tell you about IP video surveillance and how it can impact your network. We can offer a trial in which we set up systems on your network, so you know what to expect from your new video system. Our network integration gives you the ability to view your system remotely with any high-speed internet connection. Don’t be let down by poor or slow performance due to lack of installation experience. Don’t be fooled by others who fail to properly evaluate your network before adding the stresses of a video surveillance system. We test and certify that all networks have passed a series of stress tests before we burden a network with video traffic. Make sure whoever installs your system properly evaluates your network! ## Mobile Solutions We offer mobile line of DVR’s that are designed for public and commercial transportation applications. These DVR’s are encased in a rugged metal housing with shock absorbing mounts for extreme motion. With common DVR features such as alarm and audio recording, they can also integrate into the vehicles system and record speed, turn signals, GPS, tachometer, driver panic button and on board spot monitor. These systems also give the central station the ability to warn drivers of current events such as gas leaks, accidents, and many other custom warnings relevant to their location. ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/buses.webp) ###### Choose Video IP For A Difference That Is Clear To See! ## Digital Watchdog - Survelliance Solutions DW® is the industry leader in digital recorders, surveillance cameras and related management software, delivering complete video surveillance solutions for HD over Coax and HD IP systems of any size and for any application. DW® surveillance technology has powerful, forward-thinking features including: - Ability to review surveillance footage from your phone. - DW Cloud service – connect from anywhere. - DW Site Viewer for Apple TV - IP and Analog Software - Mobile Apps - Network Drivers - Recorders - IP Cameras - HD over Coax Cameras ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/product-section_sw_icon.webp) --- ### [Alarm Monitoring](https://www.telepluscorp.com/security-safety/alarm-monitoring/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Security Alarm Monitoring Services & Products ![Security Alarm Monitoring](https://www.telepluscorp.com/wp-content/uploads/2025/11/security-alarm-monitoring.webp) ## Our Central Station We believe in the highest standard of excellence when it comes to monitoring, and we are committed to providing the highest quality monitoring at an affordable price. With Tele-Plus’s UL listed and Factory Mutual approved central station, you will be at ease knowing that your security is in good hands. Although UL certification is completely voluntary, we value the safety of our customers and want to ensure we are meeting the highest safety standards in our field. Not only does our equipment meet exceedingly stringent requirements, but it is expected of our staff to meet the highest of standards as well. For this reason, our central station operators are SIA Certified and possess superior customer service skills and are committed to providing our customers with the superior customer service that they deserve. Our superior technology and dedicated staff are the perfect combination. ## Our Technology We utilize the latest in transmission/communications methods including telephone, cellular network, regional long-range radio network, and IP. Tele-Plus monitoring provides your company with an unmatched ability to monitor most existing alarm technologies. Our systems and facility back-ups ensure uninterrupted service around the clock, giving you the most reliable service available. Fully staffed technical engineering services are also provided onsite in case of an emergency. We offer a variety of monitoring services for both residential and commercial markets, including: **Pers Monitoring** - Video - 2-way voice - UL Fire Monitoring - IP Monitoring - Cellular - Long Range Radio - Virtual Dispatcher **Additional Services** - Digital Voice Recordings–emailed Wave Files available as needed. - Flexible and customized dispatch instructions as needed. **Monitoring Products** - AES IntelliNet - AlarmNet - UpLink - Tellular - DMP IP - Firelite IP - Talk-a-phone - Teldat VisorAlarm IP - Videofied - PERS - Elevator - Traditional Phone Lines --- ### [Home Automation System - Home Safety](https://www.telepluscorp.com/security-safety/home-automation-system-home-safety/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Home Automation System - Home Safety ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/ha_screen.webp) Home automation uses affordable technology to make your everyday tasks in the home (or office) simpler, safer, and less expensive. Easily monitor and control your home (or office) anywhere at any time using your smart phone, notebook, or computer. Home automation devices can be used to control lights and dimmers, create or enhance home theater and entertainment systems, strengthen home security, automate locks and doors, and increase energy efficiency. Do you want to save money on heating bills without having to wake up or come home to a cold house? Then home automation is the solution for you! Easily program or adjust your thermostat to fit your schedule! This exciting new technology also allows users to manage their homes or offices remotely by providing them with the ability to arm/disarm alarm systems, review closed circuit television videos, adjust thermostat control, flood and CO2 monitoring, and more. --- ### [Security Systems](https://www.telepluscorp.com/security-safety/security-systems/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Security Systems ### Let our security professionals design a specific system to fit your market of risk. Your peace of mind is important to us! We pride ourselves in being an area leader in the design, installation, and service of security system equipment. We realize you take your security seriously and so do we. As a dealer, installer, and service provider of protection and fire alarm systems, as well as camera and access control systems, we can provide for all your safety needs. ## Commercial Security Our products are easily integrated with access control and fire. Save money and time with our one controller solution. Plus one software is used to integrate all systems and our networking capabilities easily allows you to control and program changes to your security, cctv, and access control systems from anywhere, anytime. Whether you’re a sole proprietor with a single location or a facility manager charged with protecting stores across North America, DMP technology is just what the customer ordered. Our network security solutions allow you to integrate intrusion, fire, and access control into a single, effective system scaled and configured precisely to your needs. ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/2024-01-05_15-56-04.webp) Our wireless solution avoids the need to drill unsightly holes in walls, floors and ceilings, and gives you greater freedom when placing keypads and sensors. Our components are designed for ease of operation, so your employees can be quickly trained to use the system, with fewer false alarms. Protect the greatest assets of your business—- your employees. Our systems have remote panic capability of approximately ½ mile which means that employees can now be protected while in their most vulnerable positions in parking lots, around dumpsters or building wide. ## Residential Security Tele-Plus offers residential security systems which are specifically designed for your home. You can have the flexibility to remotely arm and disarm your system with the touch of a finger using a key fob. Each system is constructed to fit each home. Don’t let other companies give you the standard box solution. Let Tele-Plus give you the high level of security your family deserves at great value. All our installers hold a Maryland State Security License which ensures that background checks have been completed. Don’t pay questionable people or companies to come into your home to protect you! Ask to see their Maryland State Security License. They are required by law to have one! ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/MDBFAA.webp) ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/ESA.5989e9deeaef3.webp) ## Mobile Security Our Mobile Security Solutions were developed specifically for temporary sites. Protect up to 23 areas with wireless detectors. Arm or disarm remotely with keychain remotes. This application is perfect for constructions sites, recreational vehicles, boats, trailers, barns, and remote workshops. Our units can operate for 3 months without AC power. All-in-one packaging makes relocation to new job sites easy and convenient. Our unit has wireless communication which makes it ideal for Greenfield sites. No phone lines, no internet, no problem! ## Banking Security Our banking solution is a comprehensive system that will greatly reduce the chances of tragic losses. Bring your entire enterprise online, including any remote kiosks and ATMs, to make instant changes to each location and check location status at any time. DMP offers UL Grade AA network communication to instantly bring your security system online, at the same time saving thousands of dollars every month by eliminating leased line and long-distance phone costs. The DMP system addresses every Financial Institutions Concerns-Fire, Holdup, Ambush, and Assault. Our commercial security products are already integrated with card access and fire. Save money and time with our one controller solution. One software to learn and use for integrating all functionality. Combined with the networking capability you can control and program changes to your security or card access from anywhere. We integrate with Dibold, so tell your sales representative you want to save money and let us provide you with the best value possible and three paths of communication. ## Government Security We offer scalable solutions for intrusion detection systems (IDS) and deterrence provide encrypted, versatile, high-level physical security with secure communications—to keep personnel informed in times of emergency and help ensure a rapid, informed response. Our Command Processor™ panel used for high-security and UL2050 SCIF applications incorporate the U.S. Government’s approved Advanced Encryption Standard (AES) Rijndael Encryption and has received the industry’s first UL listing for Highline Security with NIST-approved 128-bit Encryption. Plus system flexibility ensures lasting value for security investment. Our panels have been designed for user interface. They possess the ability to be backward and forward compatible so systems can be scaled to fit your security needs cost effectively. We stand behind our technologies with ongoing service and flash programming upgrades to ensure that systems have the latest software to maintain the highest standards and preserve the lasting value of your security system. Let our security professionals design a specific system to fit your market of risk. #### Our superior technology and dedicated staff are the perfect combination. --- ### [Contact Us](https://www.telepluscorp.com/contact-us/) **Published:** November 21, 2019 **Author:** teleplus **Content:** # Contact Us **Tele-Plus Corporation** 916 Eldridge Drive Hagerstown, MD 21740-6842 **Toll Free: 800-542-2733 Fax: 301-797-1116** Hagerstown, MD: 301-797-9500 Frederick, MD: 301-662-1500 Chambersburg, PA: 717-267-3044 Carlisle, PA: 717-245-0577 Winchester, VA: 540-678-0844 ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/Picture8.webp) Please enable JavaScript in your browser to complete this form. Name \* Email Address \* is... Message What Zip Comment or Message What is... \*What is 5+4? Submit![Loading](https://www.telepluscorp.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) [ Request A Quote ](/request-a-quote) [ Support Request ](/support) [ Employment Opportunities ](/careers) --- ### [Digital Signage](https://www.telepluscorp.com/conference-room-av-solutions/digital-signage/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Digital Signage Digital signage is a great way to convey a message and share information in a clear concise manner that keeps everyone up to date. Whether in a bank, office, school, healthcare facility, hotel, airport, municipality or parking lot, Tele-Plus has a solution. ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/30-1170x694.webp) **Digital Signage Uses** - Display bulletin board information on TV or computer - Show calendars. - Show pictures. - Show videos. - Show live camera feeds for Facebook, YouTube and other social media. - Anything else you can imagine. ## Digital Signage Solutions We provide a comprehensive suite of digital signage solutions, including: - Digital Menu Board Installation - Kiosks Network Cabling - Ribbon Display Video Wall Installation - LED Walls - POS Systems - Electrical - Wayfinding - Back Office Hardware - Outdoor Displays - Depot Repair - End Cap Displays - Project Management - Site Surveys - Installation - Nationwide Rollouts - Preventative Maintenance - Staging & Kitting - Warehousing - Service & Warranty Repair ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/19.webp) Trust Tele-Plus Corporation with your next digital signage project! From effective project management to professional installation, we help you create a first-class experience for your brand and end users. --- ### [ClickShare Conferencing Solutions](https://www.telepluscorp.com/conference-room-av-solutions/clickshare-conferencing-solutions/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # ClickShare Conferencing Solutions ClickShare Conference by BARCO is where in-office and remote workers meet face to face. The ClickShare Conferencing Button is easy to install, and you can set up a call with the Unified Communications Tool of your choice and in less than 7 seconds. This new functionality is called room dock and it makes remote meetings seamless, hassle-free, and truly impressive. The benefits of using ClickShare Conference include: - An immersive meeting experience. - Involve remote participants more actively. - Create higher meeting engagement for all participants. - Use the conference tool that you find most productive. - Connects your device to cameras, soundbars, and any other device. - No more frictions when hosting conferences from your laptop. - No more struggles with meeting room equipment - No cables or additional wires - Unique collaborative features ## Learn More about ClickShare Conference: --- ### [Audio Visual Solutions](https://www.telepluscorp.com/conference-room-av-solutions/audio-visual-solutions/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Audio Visual Solutions ## Conference Room AV Solutions The Tele-Plus team knows business, therefore creating the best business environment for your employees and customers is key to driving efficiency and creating pride in the workplace. Visual management plays a key role in this adventure, we offer a variety of products to accomplish just this. Being able to lead an organized meeting utilizing technology to assist in your productivity, not only increases your efficiency but creates a professional work environment for you, your employees, and your customers. ## Workplace Enhancements ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/office-enhancements-674x694.webp) Your conference room represents the area where great ideas and teamwork are cultivated. Why not equip your conference room to allow you to maximize your productivity and efficiency. Ease of communication, visual presentation, virtual capability, and sound are great ways to make this happen. Let Tele-Plus assist you in the upgrade, design, or enhancement of these workspaces in the following areas: - Conference Room - Video - Audio - Conference Software - Office Audio - Intercom ## Event Video and Streaming Want your church, school, training event or training session to pop and be shared with the world. Tele-Plus offers the hardware and software for you to professionally broadcast and send the event to the world, via YouTube, Facebook, or any type of social media platform you can think of. Call us today and let us assist you with setting up your own professional broadcast. --- ### [Hosting Services](https://www.telepluscorp.com/computer-services/hosting-services/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Hosting Services ### Free Yourself from Business Hosting Stress & Reap the Rewards ![Tele-Plus Corp Hosting Services](https://www.telepluscorp.com/wp-content/uploads/2025/11/hosting-services-pic.webp) ***Struggling with the cost, frustration, and hard work required to manage your business’s IT hosting infrastructure yourself? Now there’s a better option.*** Tele-Plus Corporation’s business hosting packages provide improved performance, value, and support while also guaranteeing overall system security. Plus, our IT hosting services experts can implement this solution quickly, without compromising your business productivity. Tele-Plus Corporation business hosting solutions offer: - **Seamless connectivity**– Easy, uninterrupted access between your employees and all necessary applications. - **Dedicated servers**– A secure, highly-accessible data center with multiple servers. - **Unlimited technical support**– Desktop and laptop support for both Macs and PCs from techs. - **Server support**– Management and monitoring of your network, hardware, workstations, printers and servers. - **Fixed monthly expenses**– All services offered for one low monthly rate. For most small and medium-sized businesses (SMBs), implementing a business hosting infrastructure is way too expensive. Just trying to set up and install the right IT hosting system in the beginning is difficult enough. Adding network components and dealing with necessary security issues on top of that takes even more staffing and expense. And the work isn’t done there – with today’s rapidly-changing technology, small businesses must constantly prepare for software upgrades and new hardware. Most SMBs just don’t have the resources and knowledge necessary to design and maintain the same kind of business hosting solution that Tele-Plus Corporation can offer, and it wouldn’t make sense to try. Instead, you can focus your energies and resources on expanding your business and leave your IT hosting services to us. Tele-Plus Corporation offers cost-effective, secure, and high-value IT hosting services and support for one fixed monthly payment, giving you the freedom and resources you need to concentrate on your business instead of your business hosting infrastructure. --- ### [Hourly IT Services](https://www.telepluscorp.com/computer-services/hourly-it-services/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Hourly IT Services ## The IT Support You Need At A Price You Can Afford ![Hourly IT Services](https://www.telepluscorp.com/wp-content/uploads/2025/11/hourly-IT-Services.webp) With today’s ever-changing technology, organizations rely on having a solid and reliable IT infrastructure and the tech support to go with it. But most small and medium-sized businesses (SMBs) can’t justify the costs involved in hiring full-time business IT support professionals. That’s where we come in. Tele-Plus Corporation can provide your business with a full team of IT support professionals with experience and skills across all types of technologies and applications who are ready to respond at a moment’s notice – and all at a price you can afford. ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/itservices.webp) At Tele-Plus Corporation, our business IT experts can provide you with: - Assistance with **hardware installation** - Design and **configuration of computer networks** - **Software training** and support - **Tech support** for a variety of systems - An all-inclusive **hourly rate** for IT services With technology – and your business – constantly evolving, it’s not realistic for a small organization to rely on just one person to handle all their tech support needs. And yet the cost of hiring a full team of professionals is probably way out of your price range. Tele-Plus Corporation’s business IT support services offer you the tech support and experience you need to keep your business running. In most cases, our skilled professionals can work with you over the phone and Internet to answer questions, assess problems, and remotely access your system to tackle any technical difficulties. If not, we’re local, so we’ll send our technicians to your location right away to get your business working smoothly again. --- ### [IT Help Desk](https://www.telepluscorp.com/computer-services/it-help-desk/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # IT Help Desk ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/How-may-we-help-you-768x256.webp) Your business relies on technology every day to complete tasks, stay focused and remain strong. And with this dependence on IT, you also need quick, experienced computer support. Tele-Plus Corporation’s technical support plans give companies the computer support they need just when they need it, saving the costs and hassles associated with hiring and managing an in-house tech support department. **IT Problems?** **We can help**. What do our computer support plans provide? Here are just a few of the things we can assist your business with: Analyzing PC and network problems; hardware configuration; installation of software applications; virus and malware removal; remote data backup and recovery; and much more. **Want more reasons to use our technical support? Here are just a few:** - A team of **U.S.-based computer support professionals** available whenever you need them. - Help in meeting industry **best practices.** - **Increased productivity** and less downtime - Reduced capital expenses (and more cash on hand) - **More time** for profit-generating activities By outsourcing your technical support, you’ll get faster, more affordable service than if you tried to create your own IT support department. With Tele-Plus Corporation, you’ll reap the benefits of having an entire technical support team at your disposal – for much less than the cost of hiring just one IT employee. --- ### [Computer and Server Installation](https://www.telepluscorp.com/computer-services/computer-and-server-installation/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Computer and Server Installation ### Trying to Manage Your Computer Hardware In-House? ![Computer & Server Installations](https://www.telepluscorp.com/wp-content/uploads/2025/11/Computer-Installation.webp) For most small and medium-sized businesses (SMBs), the cost of an IT infrastructure is hard to justify. Trying to maintain your business’ computer hardware in-house requires major financial resources – and since hardware requires regular upgrades and rapidly depreciates, the costs continue. Tele-Plus Corporation offers a better solution for its customers: HaaS (Hardware as a Service) provides them with a complete IT hardware solution in one straightforward, monthly plan. **HaaS from Tele-Plus Corporation offers:** - Setup of **software applications** you require to do business. - Ongoing software and hardware **upgrades and patches** - **Quick delivery** of new computer systems when you need them. - Simple, convenient **monthly billing**, rather than regular capital investments - **24/7 tech support** as well as regular maintenance - The **flexibility** to scale with your business’ growth and future needs. ![](https://teleplus.wpenginepowered.com/wp-content/uploads/2024/01/serverinstall.jpg) Quality computer hardware is highly important in today’s fast moving business environment, but the resources required to buy, configure, and support that hardware is often too much for most SMBs. But with HaaS’s subscription-based payment model, you’ll get the business computer hardware you need to get ahead of your competitors, while also freeing up your working capital. Our Hardware as a Service solutions give you the time and energy to focus on expanding your business through technology rather than wasting time on antiquated and depreciating hardware. Your employees will stay more efficient and focused, and your business will benefit from having access to the newest technology. And never fear: Since we are a local computer hardware HaaS provider, we’re close by if any questions or problems arise. [**Contact Tele-Plus Corporation** ](/contact-us/)today to learn why we’re the computer hardware and IT company business owners choose when they’re looking for a quality HaaS provider. --- ### [Disaster Recovery and Data Backup](https://www.telepluscorp.com/computer-services/disaster-recovery-and-data-backup/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Disaster Recovery and Data Backup ![Disaster Recovery Services](https://www.telepluscorp.com/wp-content/uploads/2025/11/Disaster-Recovery1.webp) Do You Have a Data Protection Plan that Protects your Vital Data? What would happen if your company suddenly lost all its IT data due to a flood, fire, or system meltdown? Do you have a data backup and recovery program so you can get it all back? We offer complete, reliable data recovery and backup options for businesses like yours. We can help you protect your critical business information from loss due to a natural disaster, system failure, or human error. We offer personalized data protection options to secure your critical data and IT infrastructure. Data Protection and Data Recovery solutions from Tele-Plus Corporation: - Receive backup of your data and IT infrastructure in our offsite data centers, assuring duplicate copies in case of fire, flood, or other catastrophic loss - Gain simple, secure access to your files through our dedicated servers. - Get consistent, ongoing data backups of your important files. - Get an offsite copy of your IT infrastructure that is available within minutes in the event of a system failure at your primary location. - Take advantage of our monthly service packages- with no major hardware, software or capital expense involved. ![Disaster Recovery](https://www.telepluscorp.com/wp-content/uploads/2024/01/Picture9.jpg) Your data protection strategy should include more than just an in-house backup copy – if your office were destroyed, your chance of data recovery would be gone, too. A disastrous event might seem unlikely, but there are plenty of other risks to your data that could bring your business to a halt. A virus or network failure could keep your business down for days. Did you know that according to a study conducted by Price Waterhouse, 70% of businesses that suffer serious data loss go out of business within 2 years? There are too many threats out there for businesses to operate without an off-site backup. Could you continue to take and complete orders, speak with clients, and grow your business without your critical information? Probably not. Stop putting your business at risk and let us help you set up a customized data protection plan. Contact Tele-Plus Corporation today to learn more about our complete data recovery and backup solutions for your company. --- ### [Managed Services](https://www.telepluscorp.com/computer-services/managed-services/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Managed Services ## Technology Made Simple To keep up with your competitors in today’s business world, you need to utilize the latest technology. But for a small or medium-sized business, it’s hard, not to mention frustrating and time-consuming, to keep up with constantly changing hardware and software and provide the support needed to use it. Tele-Plus Corporation is a managed service provider that provides your company an ideal solution: Our managed IT services programs, which give you the support and services you need for all your computers, networks, servers, and more, without the expense of doing it all in-house. ![IT Managed Services](https://www.telepluscorp.com/wp-content/uploads/2025/11/IT-Managed-Services.webp) With managed services from Tele-Plus Corporation, you’ll get: - On-demand response and assistance from trained managed service providers, without all the costs - A fixed monthly rate for all your IT needs - Increased employee productivity without the hassles of handling IT support in-house - Ongoing maintenance to address needs before problems arise. - Complete managed IT services for servers, networks, software, and hardware components Your bigger competitors benefit from economies of scale, getting discounts on high-volume orders and getting new customers by passing on these savings, putting you at a disadvantage. But now you can compete at a higher level by receiving managed services from Tele-Plus Corporation, saving you money and getting you back in the game. At Tele-Plus Corporation, we help you take advantage of the latest advances in technology and provide you with top-quality managed IT services and support at a price you can afford. Our skilled managed services engineers and professional support staff will proactively monitor your critical systems to prevent issues and give your staff the support they need while you focus your energies on activities that grow your business – pursuing leads, closing sales, addressing customer needs, and increasing your profits. Contact Tele-Plus Corporation now for a free, no-obligation consultation and find out why companies all over the quad state area depend on our managed services program. --- ### [Secure Password Management by Bitwarden](https://www.telepluscorp.com/computer-services/secure-password-management-by-bitwarden/) **Published:** February 15, 2024 **Author:** teleplus **Content:** # Password Management Tele-Plus Corporation now offers an easy and safe way for teams and individuals to store and share sensitive data from any device. ![bitwarden](https://www.telepluscorp.com/wp-content/uploads/2024/02/horiztonal-blue-logo.webp) ![Password Management](https://www.telepluscorp.com/wp-content/uploads/2024/02/Bitwarden-Overview-Extended.webp) ![Password Management](https://www.telepluscorp.com/wp-content/uploads/2024/02/icon-1.webp)###### Trusted Security Your private information is protected with end-to-end encryption before it even leaves your device. ![Password Management](https://www.telepluscorp.com/wp-content/uploads/2024/02/icon-2.webp)###### Open Source Transparency Bitwarden source code, features, and infrastructure security are vetted and improved by our global community. ![Password Management](https://www.telepluscorp.com/wp-content/uploads/2024/02/icon-3.webp)###### Global Access Access Bitwarden from anywhere, with any platform, in more than 50 languages. ![Password Protection with Bitwarden](https://www.telepluscorp.com/wp-content/uploads/2024/02/cell-phone-no-bkgd.webp) #### Empower Your Team & Eliminate Vulnerabilities Customize and control password requirements and administrative policies that will empower employees to practice good password hygiene. Monitor and manage security vulnerabilities using the Bitwarden Vault Health Reports with actionable insights to exposed, reused, weak, or potentially compromised passwords, as well as identify any items in your vault with inactive 2FA. Secure cloud syncing features allow you and your team to access vault data from anywhere, on any device. [ Contact Sales to Learn More! ](/request-a-quote/) --- ### [Paging & Intercom Systems](https://www.telepluscorp.com/communication-services/paging-intercom-systems/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Paging & Intercom Systems Are you maximizing your business paging system? Tele-plus Corporation specializes in offering integrated, custom-designed paging systems for warehouses, retail, offices, and schools. Available products include: - Intercom & Intercom Systems - Paging System Amplifiers - Paging System Accessories - Voice Announcers - Horn Speakers - Emergency Phones - Door Controllers - Ceiling Speakers - Public Address Paging Systems Our paging systems provide intelligible, crystal clear messages and building-wide notifications or campus-wide. We offer full-service paging design, installation, and service to meet your needs with scalable, upgradable systems that allow for future expansion. ### We offer paging solutions by: - [ ValCom - One Way & Talk Back Page Controls ](https://www.valcom.com/) - [ Atlas ](https://www.atlasied.com/) - [ Bogen ](https://www.bogen.com/) - [ Mitel ](https://www.mitel.com/) - [ NEC ](https://www.nec.com/) --- ### [Business Collaboration Services](https://www.telepluscorp.com/communication-services/business-collaboration-services/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Business Collaboration Services ## Collaboration Solutions Tele-Plus offers a variety of applications designed to operate seamlessly providing comprehensive tools users need to effectively communicate and collaborate with colleagues, customers, and partners. These tools make it easy to manage all aspects of day-to-day interaction for workers in any role, no matter where they are or how they choose to be productive. For organizations large or small, the ability to effectively collaborate delivers competitive advantages and drives business success. **Key Benefits include:** - Enhanced productivity and innovation - An in-office experience anywhere, any time, on any device - Reduced costs to deliver a fast return on investment. - Leveraged cloud services applications. **Key Components and Features include:** - Presence Management - Unified Messaging - Audio, Web, and Video Conferencing - Tele-worker/Remote Worker Capability --- ### [Carrier Services](https://www.telepluscorp.com/communication-services/carrier-services/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Telephone Carrier Services ## Carrier Services ![Converged Network Services Group](https://www.telepluscorp.com/wp-content/uploads/2024/01/CNSG_logoFullColor_web.webp) ![Ethernet](https://www.telepluscorp.com/wp-content/uploads/2024/01/world_plug.webp) Long gone are the days when you had limited choices of who would provide your link to the public telephone network. An integral part of the Tele-Plus installation is total project management; including new service order processing and cut-over assistance with all carriers and we offer you a choice. Whether assisting with an office relocation or setting up a new facility with a new service Tele-Plus can recommend T1, PRI, SIP, MPLS or standard dial tone to get you the best service for your needs. As part of our “Total Solution” approach Tele-Plus has developed relationships with multiple providers and master telecom agencies. We work directly with the carrier to develop a tailored solution for both voice and data that is dependable, reliable, and resilient at competitive investments. --- ### [VOIP/SIP](https://www.telepluscorp.com/communication-services/voip-sip/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # VoIP, or Voice-over-IP (Internet-Protocol) ## Save Money and Improve Communication with VoIP ![VOIP and SIP Services](https://www.telepluscorp.com/wp-content/uploads/2025/11/VOIP-1000x694.webp) The first step toward learning the potential of this technology is to understand some common terms: - VoIP refers to a way to carry phone calls over an IP data network, whether on the Internet or your own internal network. A primary attraction of VoIP is its ability to help reduce expenses because telephone calls travel over the data network rather than the phone company’s network. - IP telephony encompasses the full suite of VoIP enabled services including the interconnection of phones for communications; related services such as billing and dialing plans; and basic features such as conferencing, transfer, forward, and hold. These services might previously have been provided by a PBX. - IP communications includes business applications that enhance communications to enable features such as unified messaging, integrated contact centers, and rich-media conferencing with voice, data, and video. - Unified communications take IP communications a step further by using such technologies as Session Initiation Protocol (SIP) and presence along with mobility solutions to unify and simply all forms of communications, independent of location, time, or device. VoIP, or voice-over-IP (Internet-Protocol), offers a better, more cost-effective way to communicate with your business partners, customers, and vendors. VoIP systems use high-speed Internet connections to make and receive phone calls. If you’re presently using an older analog business phone system – especially for long distance and overseas calls – Voice-Over-IP will save you money while providing increased mobility for you and your staff. Tele-Plus Corporation can examine your current needs and offer Frederick, MD VoIP solutions to replace or enhance your existing business phone system. Tele-Plus Corporation has VoIP solutions that offer: - Low costs for hardware, service, and upgrades - Unlimited calling around the globe. - Enhanced features that are unavailable with traditional business phone systems including: - Cell Phone Integration to enhance presence. - Networking Multiple office - Remote Worker Solutions - Call Recording - Audio and Video Conferencing - Frederick, MD-based installation, maintenance, and support - Migration from your existing system to Voice-over-IP (VOIP) Voice-over-IP systems are a cost-conscious choice for companies that regularly make long-distance or international calls, operate multiple offices or work from home because your monthly rate stays the same regardless of how many calls you make or the distance between you and the person you’re calling. And with our business phone systems, you don’t need to make a major investment in capital equipment that will be obsolete almost immediately. If you have an Internet connection, you’ll be able to access your phone system – and make and receive calls around the globe. For businesses with a mobile sales force, VoIP is a no-brainer since your employees can stay productive and in touch while on the road or working from home. And VoIP systems are flexible, allowing you to change or upgrade your service as your company grows. ## SIP Trunks With SIP Trunks your business can: - Eliminate costly 800 numbers by establishing local numbers in each city for your customers and route their calls to your local call center. - Create DID or Direct Inward Dial Numbers to route calls to key personnel or Departments quicker and easier eliminating unfriendly Auto Attendant Trees - Additionally, SIP trunking combines your voice and data connections to reduce costs while creating a more reliable, scalable communications infrastructure for your business’s future growth. With A Tele-Plus solution you get more from your technology investment while dramatically reducing your recurring monthly telephony costs. ![Voip](https://www.telepluscorp.com/wp-content/uploads/2024/01/greeneye.webp) For more information or a no-cost review [Contact Us](/contact-us/) a Voice-over-IP expert at Tele-Plus Corporation now and start saving with VoIP. Pennsylvania – Chambersburg, Waynesboro, Shippensburg, McConnellsburg, Gettysburg and Carlisle Maryland- Hagerstown, Frederick, Rockville, Gaithersburg, Baltimore or DC Metro area Virginia and West Virginia – Martinsburg, Berkeley Springs, Charlestown, Kearneysville, Berryville, Winchester, Leesburg, Ashburn and Sterling --- ### [Business Telephone Systems - On Premises & Hosted Phone Systems](https://www.telepluscorp.com/communication-services/business-telephone-systems-on-premises-hosted-phone-systems/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Business Telephone Systems ## On Premises & Hosted Phone Systems [ Hosted Phone Feature Comparison ](/wp-content/uploads/2025/03/Tele-Plus-Cloud-Plans.pdf) Whether you need 5 phones or 500 Tele-Plus has a solution to meet your needs and your budget. When paired with our all-inclusive 5-year parts and labor warranty your investment is protected for years to come. We sell, install, and support the following business telephone systems both on-premises and cloud hosted. ###### Authorized Reseller [ ![Mitel On Premise & Hosted Phone Systems](https://www.telepluscorp.com/wp-content/uploads/2024/01/mitel.webp) ](/mitel-business-telephone-systems) [ Learn More ](/mitel-business-telephone-systems) ## Tele-Plus Cloud Solution [ Learn More ](/tele-plus-cloud-solution/) ![Teleplus is partnered with NEC Corporation of America](https://www.telepluscorp.com/wp-content/uploads/2024/01/NEC_Corp_AuthorizedReseller_RGB-for-Web.webp) [ Learn More ](/nec-business-telephone-systems/) #### Your business telephone system is the first impression callers have of your business – and we all know what they say about first impressions! [ User Guides ](/communication-services/business-telephone-systems-user-guides/) Whether you have a small office (SOHO) or large corporate enterprise, today’s business climate demands fast, efficient, reliable and cost-effective business telephone solutions meeting the needs of clients, colleagues, friends and family. Since 1977 Tele-Plus has been doing just that- building long term relationships with a customer base of over 5000 clients through a consultative sales process, effective design, professional implementation, and world class service. Tele-Plus has partnered with industry leaders like Mitel, NEC, Samsung, Zultys, Microcall, TriSys, Oaisys and Bogen to mention a few, providing our sales engineers with “best of class” products to design an effective, efficient, and innovative solutions for your business communications requirements. ### Communicate and Reduce Costs The Tele-Plus team performs a free comprehensive assessment of your current communication expenses. The team then focusses on how telecommunications can be optimized to meet their needs as effectively and economically as possible. Tele-Plus considers account service requirements, existing resources, future needs and special considerations to craft a powerful solution for the client’s organization. Today’s VOIP technology will in many cases reduce your reoccurring monthly costs by as much as 50%. See a path to these savings: - VOIP/SIP technology combines your voice and data connections to reduce costs. - Eliminate costly 800 numbers by establishing local numbers in each city for your customers and route their calls to your local call center. - Create DID (Direct Inward Dial) numbers to route calls to key personnel or departments quicker and easier eliminating unfriendly auto attendant menu options. - Hosted services offer great technology offerings at competitive costs. ### Communicate Efficiently and Effectively Tele-Plus offers a variety of applications and solutions designed to operate seamlessly providing the user with the tools to effectively communicate and collaborate with colleagues, customers, and partners. Tele-Plus offers a wide range of products and services including: - Business Telephone Solutions - On-premises or Hosted Solutions - Tele-worker/Remote Worker Capability - Automated Call Processing - Voice over Internet Protocol (VoIP) - Computer Telephony Applications - Personal Wireless Solutions - Public Address Paging Systems - Multi-Site Communication Integration - Audio, Web and Videoconferencing - Call Recording and Management Software - Call Center Management - Unified Messaging - Presence Management ### Service for Life Tele-Plus prides itself on its unique customer experience, providing exceptional service and support before, during and after the initial sale. Our support team provides remote and onsite support, ensuring the customer is satisfied with their business telecommunications system. Our service area includes Washington DC Metro Area, Washington, Frederick, Montgomery, Howard County Maryland, Jefferson, Berkeley and Morgan County West Virginia as well as Franklin, Fulton, Adams and Cumberland County Pennsylvania. For a free review of your current business telephone system [Contact Us](/contact-us/) TODAY! --- ### [Employment Application](https://www.telepluscorp.com/careers/employment-application/) **Published:** January 31, 2024 **Author:** teleplus **Content:** # Application for Employment Please complete the following application for employment in it’s entirety. Some areas are required and are shown with a red asterisk \*. Please enable JavaScript in your browser to complete this form. ### Personal Information Full Name \*First Middle Last Social Security Number Email \* Date of Birth \*Clear Date Phone \* Address \*Address Line 1 City State / Province / Region Postal Code How long at address above? \* Are You a US Citizen? \* - Yes - No ### Emergency Contacts Please provide two (2) emergency contacts 1. Name/Phone Number \* 2. Name/Phone Number \* ### Please answer the following questions. If related to anyone in our employ, state person's name and department. Referred By Have you ever entered a pleas of guilty to, been convicted of, or forfeited bond in relation to a felony or any dishonest act? \* - Yes - No If yes, specify offense, date and court. Do you have a valid driver’s license? \* - Yes - No What is your means of transportation to work? \* Driver's License Number \* Expiration Date \* State of Issue \* Special License - Operator - Commercial (CDL) - Chauffeur Have you had any accidents during the past three years? \* - Yes - No If yes, how many? If required, would applicant be able to carry 50lbs? \* - Yes - No Have you had any moving violations during the past three years? \* - Yes - No If yes, how many? Activities Other Than Religious Civic, Athletic, Fraternal, etc.)Please exclude: Organizations, the Name of Character of which indicates Race, Creed, Color or National Origin of its Members U.S. Military or Present Membership In Naval Service Present Membership In Naval Service Rank National Guard or Reserves Please provide Rank ### Employment Desired Position Date You Can Start Desired Salary Are You Employed Now? \* - Yes - No If you are employed, may we inquire of your present employer? Have you applied to this company before? \* - Yes - No If yes, where and when? ### Education High School Name \* Years Attended \* Date Graduated \* Specific Studies College Name Years Attended Date Graduated Subject Studied Bus. or Trade School Years Attended Date Graduated Subject Studied Professional School Subject Studied Years Attended Date Graduated Subjects of Special Study or Research Work ### Employment History Athletic, Membership Reserves Employer Name/Address Employment Dates Salary/Position Reason for Leaving Employer Name/Address 2 Employment Dates 2 Salary/Position 2 Reason for Leaving 2 Employer Name/Address 3 Employment Dates 3 Salary/Position 3 Reason for Leaving 3 Employer Name/Address 4 Employment Dates 4 Salary/Position 4 Reason for Leaving 4 Describe additional job related experiences, special skills, and training acquired which would be helpful in assessing your qualifications for employment consideration. ### References 1-Name/Phone Number Address Occupation Years Known 2-Name/Phone Number Address Occupation Years Known 3-Name/Phone Number Address Occupation Years Known Attach Resume/CV Drag & Drop Files, Choose Files to Upload Attach Cover Letter Drag & Drop Files, Choose Files to Upload ### Consent and Agreement #### MARYLAND LAW REQUIRES ALL APPLICANTS TO ACKNOWLEGE THE FOLLOWING: "Under Maryland Law an employer may not require or demand, as a condition of employment , prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. an employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100." I acknowledge I have read and understand the above statement: Applicant's Signature \* Clear Signature Date of Application \* #### APPLICATION FORM WAIVER In exchange for the consideration of my job application by Tele-Plus Corporation (hereinafter called “the Company”), I agree that: Neither the acceptance of this application nor the subsequent entry into any type of employment relationship, either in the position applied for or any other position, and regardless of the contents of employee handbooks, personnel manuals, benefit plans, policy statements, and the like as they may exist from time to time, or other Company practices, shall serve to create an actual or implied contract of employment, or to confer any right to remain an employee of the Company, or otherwise to change in any respect the employment-at-will relationship between it and the undersigned, and that relationship cannot be altered except by a written instrument signed by the President /General Manager of the Company. Both the undersigned and the Company, may end the employment relationship at any time, without specified notice or reason. If employed, I understand that the Company may unilaterally change or revise their benefits, policies and procedures and such changes may include reduction in benefits. I authorize investigation of all statements contained in this application. I understand that the misrepresentation or omission of facts called for is cause for dismissal at any time without any previous notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others, and hereby release the Company from any liability as a result of such contract. I also understand that (1) the Company has a drug and alcohol policy that provides for pre-employment testing as well as testing after employment; (2) consent to and compliance with such policy is a condition of my employment; and (3) continued employment is based on the successful passing of testing under such policy. I further understand that continued employment may be based on the successful passing of job-related physical examinations. I understand that my driving record is required and reviewed. Information is shared with the company’s insurance company for insurance purposes. Violations affect your driving privileges and/or employment with the company. I understand that, in connection with the routine processing of your employment application, the Company may request from a consumer reporting agency an investigative consumer report including information as to my credit records, character, general reputation, personal characteristics, and mode of living. Upon written request from me, the Company, will provide me with additional information concerning the nature and scope of any such report requested by it, as required by the Fair Credit Reporting Act. I further understand that my employment with the Company shall be probationary for a period of one hundred eighty (180) days, and further that at any time during the probationary period or thereafter, my employment relation with the Company is terminable at will for any reason by either party. Applicant's Signature \* Clear Signature This Company is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with this Company depends solely on your qualifications. Date of Application \* Do you agree to the terms and conditions of employment \* - Yes - No Do you authorize a background check as part of the employment? \* - Yes - No Please answer the following for security: \*What is 7+9? Submit![Loading](https://www.telepluscorp.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [!Test](https://www.telepluscorp.com/test-2/) **Published:** December 20, 2024 **Author:** teleplus **Content:** [ Chat Now! ](https://c074adeb64f2.a.gdms.cloud/liveChat/?liveChatAccess=MF85Mzc2NTYxZDI5ZGU0NTQ0YjJhYWE5ZTY4ZDM0NTgwYiY5ZGQ2ZTg4OWI5MmY4NzU4NGQ4YzMwMzg5NjExNmZhMA==) --- ### [Sales Team](https://www.telepluscorp.com/sales-team/) **Published:** January 4, 2024 **Author:** teleplus **Content:** # Tele-Plus Sales Team [![Chuck Eichelberger](https://www.telepluscorp.com/wp-content/uploads/2026/01/Chuck-1.webp)](/team/chuck-eichelberger)##### [Chuck Eichelberger](/team/chuck-eichelberger) Regional Sales Manager/Customer Advocate Western Maryland Region <ceichelberger@telepluscorp.com> [(240) 329-3185](tel:240-329-3185) [![](https://www.telepluscorp.com/wp-content/uploads/2024/01/Jason-McDonald2-scaled.webp)](/team/jason-mcdonald/)##### [Jason McDonald](/team/jason-mcdonald/) Regional Sales Manager Eastern Maryland Region <jmcdonald@telepluscorp.com> [(240) 329-3187](tel:240-329-3187) [![Mike Glessner Jr.](https://www.telepluscorp.com/wp-content/uploads/2026/01/Mike-G2.webp)](/team/michael-glessner-jr/)##### [Michael Glessner, Jr.](/team/michael-glessner-jr/) Regional Sales Manager Pennsylvania Region <jr@telepluscorp.com> [(240) 329-3186](tel:240-329-3186) [![Kevin Parsons](https://www.telepluscorp.com/wp-content/uploads/2026/01/Kevin-Parsons2.webp)](/team/kevin-parsons)##### [Kevin Parsons](/team/kevin-parsons) Regional Sales Manager Virginia & West Virginia Region <kparsons@telepluscorp.com> [(301) 730-8309](tel:301-730-8309) [![Steve Cotton, Tele-Plus Senior Estimator](https://www.telepluscorp.com/wp-content/uploads/2019/04/cotton.webp)](/team/steve-cotton)##### [Steve Cotton](/team/steve-cotton) Senior Estimator Headquarters <scotton@telepluscorp.com> [(240) 329-3188](tel:240-329-3188) [![Mike Brown](https://www.telepluscorp.com/wp-content/uploads/2026/01/Mike-B2.webp)](/team/mike-brown/)##### [Mike Brown](/team/mike-brown/) Sales Engineer <mbrown@telepluscorp.com> [(240) 329-5379](tel:240-329-5379) [![Deanna Kline](https://www.telepluscorp.com/wp-content/uploads/2026/01/Deanna-Kline2.webp)](/team/deanna-kline/)##### [Deanna Kline](/team/deanna-kline/) Customer Advocate Telecommunication & IT Services <dkline@telepluscorp.com> [(240) 329-5371](tel:240-329-5371) [![Melissa Mellot](https://www.telepluscorp.com/wp-content/uploads/2026/01/Melissa-Mellot-sm.webp)](/team/melissa-mellot/)##### [Melissa Mellot](/team/melissa-mellot/) Customer Advocate Security & Life Safety <mmellot@telepluscorp.com> [(301) 797-9500 x129](tel:301-797-9500) Tele-Plus offers innovative communication, security and computing services for Maryland, Pennsylvania, Virginia and West Virginia businesses. Our solutions are customized, cost-effective and designed to streamline operations. We provide reliable connectivity, safety systems and computing services to help businesses succeed in today’s competitive landscape. With our commitment to quality and customer satisfaction, Tele-Plus is a trusted partner to help you navigate today’s business environment. Contact us today to learn more. ## Service Area ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/Picture8.webp) --- ### [Structured Cabling](https://www.telepluscorp.com/structured-cabling/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Structured Cabling Design and Installation Tele-Plus understands the importance of your structured cabling system as it provides the foundation for your data and communications network. Whether your business is large or small, whether it’s a new installation or upgrading an existing facility, we can provide a network premise solution that is right for you. ![Cabling](https://www.telepluscorp.com/wp-content/uploads/2024/01/cabling.webp) With over 30 years of experience, we can design and install a structured cabling system that will provide the backbone for your data and communication needs. All our Structured Cabling Professionals, from foremen to installation technicians, take part in a comprehensive continuing education and certification programs. Our customers benefit from the highest level of quality in the industry through our focused adherence to industry and product manufacturer standards. ![Structured Cabling](https://www.telepluscorp.com/wp-content/uploads/2023/12/cabling-slide.webp "Structured Cabling") Our technicians have extensive knowledge and experience working with: - Fiber Optic – multi and single mode - CAT5, 5e, 6 - Exterior Overhead - Direct Burial - Rack and Wire management systems Certified Project Managers ensure that the installation and implementation of your system is managed with detailed attention given to construction coordination, material procurement and the budget process. Whether your structured network cabling requirements are large or small, let us help you design and install a cabling infrastructure the will allow for growth, flexibility and high reliability. ![Hubbel](https://www.telepluscorp.com/wp-content/uploads/2024/01/hubbell_logo.webp) ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/logo_panduit.webp) --- ### [Fire Alarm Protection - Life Safety](https://www.telepluscorp.com/security-safety/fire-alarm-protection-life-safety/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Fire Alarm Protection - Life Safety ### Fire alarm protection can be a matter of life or death… property protection or property loss. [ User Guides ](/security-safety/fire-alarm-systems-user-guides/) Don’t entrust the safety of your family, employees, or business to just anyone. Let our Nicet certified Fire Alarm Engineers design a system that can give you peace of mind. Whether you need to design and install a new system, upgrade or test and repair an existing one, our Nicet certified technicians are ready to tackle the job! We use the highest quality parts and controls which are guaranteed to be UL listed and state approved. We help take the guesswork out of fire alarm systems by handle all permitting, approvals for any jurisdiction, and necessary inspections. ![Fire Alarm Protection](https://www.telepluscorp.com/wp-content/uploads/2025/11/FA-Protection.webp) Did you know that the National Code requires all monitored commercial fire alarm system have two forms of communicate and that you are required to have an annual clean and test performed on the system? Also, you must keep a record of the service on site for review by the Fire Marshall. To simplify this process, we now offer a new Fire Alarm Maintenance and Monitoring Agreement. When you sign up with Tele-Plus for inspection, testing and maintenance of your system you can be assured we are performing the job properly and your system will meet local codes and standards. **Our Fire Alarm Maintenance and Monitoring Agreement Includes Annual Clean and Test of Entire System** - **Includes Intelligent Reporting System:Discounted Repair & Replacement Of Defective Devices** - **Generates NFPA72 Testing Report Required By The Fire Marshall** - **Provides Comprehensive Data On Every Tested Device** - **Lists Failed Devices With Reasons For Failure** - **Lists Codes And Standards That Address Device Failures** - **Cross-Reference Devices To Find Any Recalled Components On Your System** - **Reports Are Electronically Stored And Reviewed With Customer Upon Completion Of Clean And Test** ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/Picture1.jpg) --- ### [NEC Business Telephone Systems](https://www.telepluscorp.com/nec-business-telephone-systems/) **Published:** January 12, 2024 **Author:** teleplus **Content:** # NEC Business Telephone Systems ### *Tele-plus offers various NEC business telephone solutions to best serve your business needs.* ![Teleplus is partnered with NEC Corporation of America](https://www.telepluscorp.com/wp-content/uploads/2024/01/NEC_Corp_AuthorizedReseller_RGB-for-Web.webp) ## UNIVERGE® SV9100 Netlink NEC UNIVERGE® SV9100 Netlink connects to 50 SV9100 communications platforms together to operate and manage as a single system. Businesses today demand efficient, seamless communications that facilitate rapid decision-making and customer responsiveness. NEC has met this requirement with this integrated communications system that is centrally managed, ensures continuous operation and transparently shares features and functionality company-wide. ![SV9100 Netlink](https://www.telepluscorp.com/wp-content/uploads/2024/01/SV9100-Netlink.webp) ### Reduce Costs through Centralization Netlink uses a business’s IP network to provide a seamless connection and join up to 50 locations or nodes together as if they were a single system. Features residing on a primary system can be extended to secondary system locations with no incremental cost. This capability cuts the number of licenses required to keep an organization running. With Netlink, the primary system retains the main database and controls the secondary communications platforms. Access to any extension in the network is the same as being as being there – no matter the location. All 50 locations or nodes can even share a single operator and voicemail system – which saves you time and money. ## UNIVERGE® ST500 Smartphone Client Employees shouldn’t be bound to a desk – they should have the capability to work from wherever their job takes them. NEC’s UNIVERGE ST500 smartphone client for Android™ and Apple® mobile devices allow you to make and receive voice and video calls from virtually anywhere, as if you were sitting at your desk. It gives you the choice to either simply connect to Wi-Fi or use your mobile data (3G/4G) to handle your calls. ## ST500 Overview - See the person you are talking to for improved communication across your organization. - Never miss an important call, your desk and smartphone client can both ring simultaneously. - Use Wi-Fi overseas to eliminate international roaming costs or domestically to reduce usage of cell phone minutes. - Simplify your communications – one number, one voicemail, one call history. - Works on all modern Android and Apple mobile devices ![SL2100](https://www.telepluscorp.com/wp-content/uploads/2024/01/Sl2100.webp) ## NEC SL2100 Communication System ![NEC SL2100](https://www.telepluscorp.com/wp-content/uploads/2024/01/NEC_sl2100_phone-systen-US.webp) The SL2100 is a highly cost-effective option for business phone systems. With built-in features such as VoIP capabilities, it puts unified communications within reach of small businesses. ## Powerful IP Phones, Smartphone Client & Handsets The SL2100 provides a reliable, always-on solution for your business and offers value for money. The SL2100 features: - Ergonomic IP desktop phones with full-featured call handling keys, 5 call handling modes for personalized routing and 7 octaves of superior sound quality - IP telephony features include voicemail, auto attendant, workgroup features, music on hold, and more. - Remain connected from most locations with a ST500 Smartphone App that includes video collaboration capabilities and mobile handsets that help employees take care of business as if they were sitting at their desk. --- ### [Communication Services](https://www.telepluscorp.com/communication-services/) **Published:** January 5, 2024 **Author:** teleplus **Content:** # Communication Services ### [Business Telephone Systems](/communication-services/business-telephone-systems-on-premises-hosted-phone-systems/) ### [Business Telephone Systems User Guides](https://teleplus.wpenginepowered.com/communication-services/business-telephone-systems-user-guides/) ### [VoIP/SIP](/communication-services/voip-sip/) ### [Carrier Services](/communication-services/carrier-services/) ### [Business Collaboration Services](/communication-services/business-collaboration-services/) ### [Paging & Intercom Systems](/communication-services/paging-intercom-systems/) --- ### [test](https://www.telepluscorp.com/test/) **Published:** November 19, 2024 **Author:** teleplus **Content:** [ Request a Quote ](/request-a-quote/) --- ### [Hagerstown Maryland](https://www.telepluscorp.com/hagerstown-maryland/) **Published:** January 26, 2024 **Author:** teleplus **Content:** # Tele-Plus Corporation - Hagerstown, MD [ Contact Hagerstown Sales ](/contact-sales/) ##### Business Security Systems \| Telephone Systems \| Fire Alarm Systems \| Computer Services \| Business Audio Visual Solutions Business Security Systems \| Telephone Systems \| Fire Alarm Systems \| Computer Services For over four decades, Tele-Plus Corporation has been the trusted provider of telecommunications, security solutions, and life safety systems in the Hagerstown, Maryland region. Since 1977, we’ve strived for excellence, expanding our offerings to include cutting-edge VOIP telephone systems and carrier services. Our commitment? Delivering innovative business solutions tailored to your needs. ![Security](https://www.telepluscorp.com/wp-content/uploads/2024/04/securitybadge.webp)### Hagerstown Business Security Systems & CCTV Solutions Our commercial security systems seamlessly integrate with access control and fire alarm systems, streamlining operations and saving you time and money. With our unified controller solution, manage your security, CCTV, and access control systems remotely through one software package. For more on our Business Security Systems in Hagerstown, Maryland, reach out to our Regional Sales Manager today. [ LEARN MORE ](/security-safety/security-systems/) ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/communication-icon-cloud.webp)### Advanced Business Telephone Systems in Hagerstown Your business telephone system is your gateway to clients – make a stellar first impression with Tele-Plus. Our sales engineers in Hagerstown can craft bespoke solutions tailored to your company's unique needs. From traditional systems to VOIP and carrier services, we keep you ahead in communication technology. Ready for an upgrade? Contact our Regional Sales Manager to explore our business telephone solutions. [ LEARN MORE ](/communication-services/business-telephone-systems-on-premises-hosted-phone-systems/) ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/safety-icon-flames.webp)### Fire Alarm Systems & Life Safety Solutions in Hagerstown Protect what matters most with Tele-Plus' Nicet certified technicians. Our fire alarm systems are built with top-quality UL listed and state-approved components, ensuring your family, employees, and business are safe. Choose peace of mind with our Fire Alarm Maintenance and Monitoring Agreements, offering regular inspections and maintenance to safeguard your investment. Discover more about our fire alarm systems in Hagerstown, Maryland – speak to our Regional Sales Manager today. [ LEARN MORE ](/security-safety/fire-alarm-protection-life-safety/) ![](https://www.telepluscorp.com/wp-content/uploads/2023/12/computer-icon-lock.webp)### Hagerstown Comprehensive Computer Services & Managed Solutions Elevate your business with Tele-Plus' array of computer services. From managed services to disaster recovery and data backup solutions, we've got you covered. Our expert technicians specialize in computer and server installation, ensuring seamless integration and optimal performance. Experience top-tier IT services tailored to your needs. Get in touch with our Regional Sales Manager today to explore our comprehensive computer solutions. [ LEARN MORE ](/computer-services/managed-services/) ![](https://www.telepluscorp.com/wp-content/uploads/2023/12/projector.webp)### Hagerstown's Cutting-Edge Business Audio Visual Solutions Transform your workplace with Tele-Plus Corporation's business audio visual solutions. From Click Share conferencing to digital signage for business, we offer innovative solutions to enhance collaboration and communication. Elevate your presentations and meetings with our state-of-the-art AV technology. Contact our Regional Sales Manager today to learn more about our audio visual solutions for businesses in Hagerstown, Maryland. [ LEARN MORE ](/conference-room-av-solutions/audio-visual-solutions/) ![](https://www.telepluscorp.com/wp-content/uploads/2024/01/cabling-icon.webp)### Structured Cabling in Hagerstown, MD Tele-Plus understands the importance of your cabling system for your data and communication network. For new installation or upgrading, we provide a network solution for any business. With over 30 years of experience, we can design and install a cabling system that will meet your needs. Our professionals take part in continuing education and certification programs to ensure the highest level of quality. [ LEARN MORE ](/structured-cabling/) --- ### [Thank You](https://www.telepluscorp.com/thank-you/) **Published:** January 26, 2024 **Author:** teleplus **Content:** Thank you for contacting Tele-Plus Corporation! We have received your request and will be in touch very soon. --- ### [Contact Sales](https://www.telepluscorp.com/contact-sales/) **Published:** January 26, 2024 **Author:** teleplus **Content:** # Contact Our Sales Department Please enable JavaScript in your browser to complete this form. Tell Custom Your Name \*First Last Email \* Phone \* Business / Organization \* Tell Us About Your Project \* Custom Captcha \*What is 6+5? Submit![Loading](https://www.telepluscorp.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Northern Virginia](https://www.telepluscorp.com/northern-virginia/) **Published:** January 26, 2024 **Author:** teleplus **Content:** # Tele-Plus Corporation - Northern Virginia [ Contact Northern Virginia Sales ](/contact-sales/) ## Top Business Security and Communication Specialists in Northern Virginia Now more than ever businesses demand innovative and industry leading IT, security, and telephone solutions. Customers expect reliable, professional services and streamlined security and communication systems to set a business up for this success. Tele-Plus proudly serves Northern Virginia with industry leading CCTV, alarm, IT, and telephone systems. Since 1977, we have continued to grow and expand our life changing business communication solutions across the east coast. ## Computer and IT Management Services- Northern Virginia Prevent interruptions and data losses with our customized IT management plans and leading computer and server equipment. Our technicians are prepared to handle all your IT needs from email issues to full-service disaster recovery. - [Managed Services](/computer-services/managed-services/) - [Disaster Recovery and Data Backup](/computer-services/disaster-recovery-and-data-backup/) - [Computer and Server Installation](/computer-services/computer-and-server-installation/) - [IT Help Desk](/computer-services/it-help-desk/) - [Hourly IT Services](/computer-services/hourly-it-services/) - [Hosting Services](/computer-services/hosting-services/) ## Security and Alarm Systems- Northern Virginia Tele-Plus Corporation’s commercial security systems easily integrate with access control and fire alarm systems. Control and program changes to your security system, CCTV, and access control systems remotely. For fire alarm solutions, our team will design a system complete with maintenance and monitoring agreements to regularly inspect, test and maintain your equipment, ultimately protecting your investment. View more of our security and alarm services below. - [Fire Alarm Protection – Life Safety](/security-safety/fire-alarm-protection-life-safety/) - [Fire Alarm Systems User Guides](/security-safety/fire-alarm-systems-user-guides/) - [Security Systems](/security-safety/security-systems/) - [Security Systems User Guides](/security-safety/security-systems-user-guides/) - [Home Automation System – Home Safety](/security-safety/home-automation-system-home-safety/) - [Alarm Monitoring](/security-safety/alarm-monitoring/) - [CCTV Systems](/security-safety/cctv-systems/) ## Business Telephone (VoIP) Services- Northern Virginia Save money with low costs for VoIP hardware and upgraded solutions from Tele-Plus. Make and receive calls from across the globe, never missing a beat. Our technicians will put together a personalized plan to equip you with the tools needed to maintain an effective and productive telephone service system. - [Business Telephone Systems](/communication-services/business-telephone-systems-on-premises-hosted-phone-systems/) - [Business Telephone Systems User Guides](/communication-services/business-telephone-systems-user-guides/) - [VOIP/SIP](/communication-services/voip-sip/) - [Carrier Services](/communication-services/carrier-services/) - [Business Collaboration Services](/communication-services/business-collaboration-services/) ## Business Cabling Design and Installation- Northern Virginia For over 30 years, Tele-plus has been designing and installing structured cabling systems that have been the backbone for data and communication needs of businesses all across the east coast. Learn more about our cabling design service by clicking below. - [Cabling Design and Installation](/structured-cabling/) --- ### [Winchester Virginia](https://www.telepluscorp.com/winchester-virginia/) **Published:** January 26, 2024 **Author:** teleplus **Content:** # Tele-Plus Corporation - Winchester, Virginia [ Contact Winchester Sales ](/contact-sales/) ## Business Security Systems – Telephone Systems – Fire Alarm Systems Since 1977, Tele-Plus Corporation has offered the Winchester, Virginia region telecommunication services, security systems and life safety solutions. We have grown and expanded over the years to add VOIP telephone systems and telephone carrier services. Tele-Plus strives to provide our customers with innovative business solutions and a dedication toward excellence. ## Business Security Systems & CCTV – Winchester, Virginia Tele-Plus Corporation’s commercial security systems easily integrate with access control and fire alarm systems. This allows our customers to save time and money with our one controller solution. This process requires one software package to integrate all systems. You can control and program changes to your security system, CCTV, and access control systems remotely. For more information about our Business Security Systems in the Winchester, Virginia area, please contact our Regional Sales Manager. ## Business Telephone Systems – Winchester, Virginia Your business telephone system is the first impression callers have of your business and it is imperative to use a company that can design a telephone system to meet your company’s demands. Tele-Plus is the company you need to call in Winchester, Virginia. Our sales engineers can provide you with the best products to design an effective, efficient, and innovative solution for your business communication requirements. While designing your business telephone system, your consultant will introduce such solutions as VOIP telephone systems, telephone carrier services and other communications products to keep your company on the cutting edge of technology. If you are in the market for a new business telephone system in the Winchester, Virginia area, please contact our Regional Sales Manager. ## Fire Alarm Systems/ Life Safety Systems – Winchester, Virginia Why jeopardize the safety of your family, employees, or business when you can contact Tele-Plus’s Nicet certified technicians to design a fire alarm system to give you peace of mind. We use the highest quality parts and controls which are guaranteed to be UL listed and state approved. Tele-Plus also offers Fire Alarm Maintenance and Monitoring Agreements to regularly inspect, test and maintain your Fire Alarm System and protect your investment. To learn more about our fire alarm systems in the Hagerstown, Maryland area, contact our Regional Sales Manager. --- ### [West Virginia](https://www.telepluscorp.com/west-virginia/) **Published:** January 26, 2024 **Author:** teleplus **Content:** # Tele-Plus Corporation - West Virginia [ Contact West Virginia Sales ](/contact-sales/) ## Industry Leading Networking and Communication Provider in West Virginia communication providers. Tele-Plus has delivered integrative, top of the line equipment and solutions since 1977. We stay ahead of the current standards in the industry to provide our customers with unmatched, secure and reliable services. From managed IT services and security alarms, to home automation and cabling design, we proudly serve West Virginia homes and businesses and stand behind our professionalism and equipment. ## Computer and IT Management Services- West Virginia It is no secret how important having a secure IT management system is for businesses in the world today. With our expert technicians, we will help you create and manage your IT services to prevent interruptions and disasters. - [Managed Services](/computer-services/managed-services/) - [Disaster Recovery and Data Backup](/computer-services/disaster-recovery-and-data-backup/) - [Computer and Server Installation](/computer-services/computer-and-server-installation/) - [IT Help Desk](/computer-services/it-help-desk/) - [Hourly IT Services](/computer-services/hourly-it-services/) - [Hosting Services](/computer-services/hosting-services/) ## Security and Alarm Systems- West Virginia At Tele-Plus, we do not settle at just providing industry standard CCTV and alarm monitoring equipment and plans. We stay ahead of the industry and meet our customers’ highest expectations, far exceedingly just their needs. Tele-Plus Corporation’s commercial security systems easily integrate with access control and fire alarm systems. You can control and program changes to your security system, CCTV, and access control systems remotely. View our home and business security and alarm system solutions below. - [Fire Alarm Protection – Life Safety](/security-safety/fire-alarm-protection-life-safety/) - [Fire Alarm Systems User Guides](/security-safety/fire-alarm-systems-user-guides/) - [Security Systems](/security-safety/security-systems/) - [Security Systems User Guides](/security-safety/security-systems-user-guides/) - [Home Automation System – Home Safety](/security-safety/home-automation-system-home-safety/) - [Alarm Monitoring](/security-safety/alarm-monitoring/) - [CCTV Systems](/security-safety/cctv-systems/) ## Business Telephone (VoIP) Services- West Virginia Personalized business telephone services are not only the first impression callers have of your business, but they are vital in maintaining the efficiency and productivity of your day-to-day business demands. Easily make and receive calls from anywhere in the world using cost effective VoIP services, allowing you to streamline your communication system. - [Business Telephone Systems](/communication-services/business-telephone-systems-on-premises-hosted-phone-systems/) - [Business Telephone Systems User Guides](/communication-services/business-telephone-systems-user-guides/) - [VOIP/SIP](/communication-services/voip-sip/) - [Carrier Services](/communication-services/carrier-services/) - [Business Collaboration Services](/communication-services/business-collaboration-services/) ## Business Cabling Design and Installation- West Virginia With over 30 years of experience, Tele-Plus can design and install a structured cabling system that will be the backbone for your data and communication needs regardless of the size of your business. Learn more by clicking below. - [Cabling Design and Installation](/structured-cabling/) --- ### [Frederick Maryland](https://www.telepluscorp.com/frederick-maryland/) **Published:** January 26, 2024 **Author:** teleplus **Content:** # Tele-Plus Corporation - Frederick, MD [ Contact Frederick Sales ](/contact-sales/) ## Business Security Systems – Telephone Systems – Fire Alarm Systems Since 1977, Tele-Plus Corporation has offered the Frederick, Maryland region with telecommunication services, security systems and life safety solutions. We have grown and expanded over the years to add VOIP telephone systems and telephone carrier services. Tele-Plus strives to provide our customers with innovative business solutions and a dedication toward excellence. ## Business Security Systems & CCTV – Frederick, Maryland Tele-Plus Corporation’s commercial security systems easily integrate with access control and fire alarm systems. This allows our customers to save time and money with our one controller solution. This process requires one software package to integrate all systems. You can control and program changes to your security system, CCTV, and access control systems remotely. For more information about our Business Security Systems in the Frederick, Maryland area, please contact our Regional Sales Manager. ## Business Telephone Systems – Frederick, Maryland Your business telephone system is the first impression callers have of your business and it is imperative to use a company that can design a telephone system to meet your company’s demands. Tele-Plus is the company you need to call in Frederick, Maryland. Our sales engineers can provide you with the best products to design an effective, efficient, and innovative solution for your business communication requirements. While designing your business telephone system, your consultant will introduce such solutions as VOIP telephone systems, telephone carrier services and other communications products to keep your company on the cutting edge of technology. If you are in the market for a new business telephone system in the Frederick, Maryland area, please contact our Regional Sales Manager. ## Fire Alarm Systems/ Life Safety Systems – Frederick, Maryland Why jeopardize the safety of your family, employees or business when you can contact Tele-Plus’s Nicet certified technicians to design a fire alarm system to give you peace of mind. We use the highest quality parts and controls which are guaranteed to be UL listed and state approved. Tele-Plus also offers Fire Alarm Maintenance and Monitoring Agreements to regularly inspect, test and maintain your Fire Alarm System and protect your investment. To learn more about our fire alarm systems in the Frederick, Maryland area, contact our Regional Sales Manager. --- ### [Chambersburg Pennsylvania](https://www.telepluscorp.com/chambersburg-pennsylvania/) **Published:** January 26, 2024 **Author:** teleplus **Content:** # Tele-Plus Corporation - Chambersburg, PA [ Contact Chambersburg Sales ](/contact-sales/) ## Business Security Systems – Telephone Systems – Fire Alarm Systems Since 1977, Tele-Plus Corporation has offered the Chambersburg, Pennsylvania region with telecommunication services, security systems and life safety solutions. We have grown and expanded over the years to add VOIP telephone systems and telephone carrier services. Tele-Plus strives to provide our customers with innovative business solutions and a dedication toward excellence. ## Business Security Systems & CCTV – Chambersburg, PA Tele-Plus Corporation’s commercial security systems easily integrate with access control and fire alarm systems. This allows our customers to save time and money with our one controller solution. This process requires one software package to integrate all systems. You can control and program changes to your security system, CCTV, and access control systems remotely. For more information about our Business Security Systems in the Chambersburg, PA area, please contact our Regional Sales Manager. ## Business Telephone Systems – Chambersburg, PA Your business telephone system is the first impression callers have of your business and it is imperative to use a company that can design a telephone system to meet your company’s demands. Tele-Plus is the company you need to call in Chambersburg, Pennsylvania. Our sales engineers can provide you with the best products to design an effective, efficient, and innovative solution for your business communication requirements. While designing your business telephone system, your consultant will introduce such solutions as VOIP telephone systems, telephone carrier services and other communications products to keep your company on the cutting edge of technology. If you are in the market for a new business telephone system in the Chambersburg, PA area, please contact our Regional Sales Manager. ## Fire Alarm Systems/ Life Safety Systems – Chambersburg, PA Why jeopardize the safety of your family, employees or business when you can contact Tele-Plus’s Nicet certified technicians to design a fire alarm system to give you peace of mind. We use the highest quality parts and controls which are guaranteed to be UL listed and state approved. Tele-Plus also offers Fire Alarm Maintenance and Monitoring Agreements to regularly inspect, test and maintain your Fire Alarm System and protect your investment. To learn more about our fire alarm systems in the Chambersburg, PA area, contact our Regional Sales Manager. --- ### [Carlisle Pennsylvania](https://www.telepluscorp.com/carlisle-pennsylvania/) **Published:** January 26, 2024 **Author:** teleplus **Content:** # Tele-Plus Corporation - Carlisle, PA [ Contact Carlisle Sales ](/contact-sales/) ## Business Security Systems – Telephone Systems – Fire Alarm Systems Since 1977, Tele-Plus Corporation has offered the Carlisle, Pennsylvania region with telecommunication services, security systems and life safety solutions. We have grown and expanded over the years to add VOIP telephone systems and telephone carrier services. Tele-Plus strives to provide our customers with innovative business solutions and a dedication toward excellence. ## Business Security Systems & CCTV – Carlisle, PA Tele-Plus Corporation’s commercial security systems easily integrate with access control and fire alarm systems. This allows our customers to save time and money with our one controller solution. This process requires one software package to integrate all systems. You can control and program changes to your security system, CCTV, and access control systems remotely. For more information about our Business Security Systems in the Carlisle, PA area, please contact our Regional Sales Manager. ## Business Telephone Systems – Carlisle, PA Your business telephone system is the first impression callers have of your business and it is imperative to use a company that can design a telephone system to meet your company’s demands. Tele-Plus is the company you need to call in Carlisle, Pennsylvania. Our sales engineers can provide you with the best products to design an effective, efficient, and innovative solution for your business communication requirements. While designing your business telephone system, your consultant will introduce such solutions as VOIP telephone systems, telephone carrier services and other communications products to keep your company on the cutting edge of technology. If you are in the market for a new business telephone system in the Carlisle, PA area, please contact our Regional Sales Manager. ## Fire Alarm Systems/ Life Safety Systems – Carlisle, PAs – Carlisle, PA Why jeopardize the safety of your family, employees or business when you can contact Tele-Plus’ Nicet certified technicians to design a fire alarm system to give you peace of mind. We use the highest quality parts and controls which are guaranteed to be UL listed and state approved. Tele-Plus also offers Fire Alarm Maintenance and Monitoring Agreements to regularly inspect, test and maintain your Fire Alarm System and protect your investment. To learn more about our fire alarm systems in the Carlisle, PA area, contact our Regional Sales Manager. --- ### [Support Request Form](https://www.telepluscorp.com/support/) **Published:** January 6, 2024 **Author:** teleplus **Content:** # Support Request Form ### Have any questions or concerns with your service? ### Fill out this form and we will help solve your problem. #### Attention: For Emergency and/or After-Hours support, please call our office at (301) 797-9500. #### Online support requests will be received during normal business hours. Please enable JavaScript in your browser to complete this form. Name \* Phone How You? Company Email \* Company Name Product or Service How May We Help You? Custom Captcha \*What is 8+4? Submit![Loading](https://www.telepluscorp.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Request a Quote](https://www.telepluscorp.com/request-a-quote/) **Published:** January 6, 2024 **Author:** teleplus **Content:** # Request a Quote ### Fill out the form to the right to receive a free quote for your project: We are a fully integrated communication, security and computer services company, and we partner with our customers to deliver solutions that solve your most complicated needs. Whether you are in need of networking, communication systems, computer services, data back up, or security solutions such as biometrics, access control, video surveillance or a security system, our security services are designed specifically to meet your requirements! Let us be your one stop shop for all your network, security and technology needs! #### We Look Forward to Doing Business With You! Request a Quote Form Please enable JavaScript in your browser to complete this form. Name \*First Last Email \* Phone \* Organization / Tell Business / Organization \* Tell Us About Your Project \* Custom Captcha \*What is 6+5? Submit![Loading](https://www.telepluscorp.com/wp-content/plugins/wpforms/assets/images/submit-spin.svg) --- ### [Mitel Business Telephone Systems](https://www.telepluscorp.com/mitel-business-telephone-systems/) **Published:** January 12, 2024 **Author:** teleplus **Content:** # Mitel Business Telephone Systems ![Mitel On Premise & Hosted Phone Systems](https://www.telepluscorp.com/wp-content/uploads/2024/01/mitel.webp) [ Business Phone Systems by Mitel ](https://www.mitel.com/) Mitel’s innovative portfolio of solutions provide advanced voice, video and data communications platforms, desktop phones and Internet appliances, intuitive applications for customer relationship management and mobility, messaging, and multimedia collaboration. Mitel phone Systems include: - Mitel 3300 IP Communications Platform (up to 65,000 users) - Mitel SX-200 (up to 600 users) - Mitel / Inter-Tel’s 5000 (up to 250 users) - Mitel / Inter-Tel Axxess (up to 1,000+ users) - Scalability and Software Driven: No More Forklift Upgrades - Simplicity: Intuitive Management, Configuration, Licensing - Open Architecture: Supports standard protocols such as SIP, CSTA and web services. - Resiliency: Delivers the highest levels of fault tolerance and failover - Software only solution: VMware certified. ![MI4](https://www.telepluscorp.com/wp-content/uploads/2024/01/mi4.webp) ##### [Learn more about Mitel’s enhanced solutions and comprehensive applications.](https://www.mitel.com/) --- ### [Testimonials](https://www.telepluscorp.com/testimonials/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Tele-Plus Testimonials **Read what our clients have to say about Tele-Plus.** Let me just tell you… if you are ever searching for a phone provider, security for your business or MSP for internet and computer security at your business, consider TelePlus out of Hagerstown. I started working with TelePlus a few years ago as we were growing and Vonage was not reliable nor able to grow with us. We started with phones, then when we bought our building four years ago, we added security. This year we added their Managed Services for all our computers. Let me tell you my experience just today. Their phone crew are amazing and worked through some very challenging requests I made and always came through for me. They are always just a text or call away. I emailed my rep at TelePlus to ask if he could help with adding one of my staff’s profile to the desktop computer in our MD office. He reached out to her within minutes and completed the request. Next, responded to my email to let me know it was completed. It took like five minutes! This is the normal with TelePlus. They are truly a great service provider and a great team of professionals. ### ##### [Lisa Fausey](https://www.telepluscorp.com/testimonial/lisa-fausey/) Lisa Fausey - Google Review “We have had the pleasure of partnering with Tele-Plus for three plus years for all our IT, telephone and alarm system needs. The representatives and technicians at Tele-Plus have always been outstanding and efficient. When it came time to install our second site facility needs, we knew that Tele-Plus was our partner of choice. The project management skills, communication, and ability to swiftly build and assimilate our data needs and information are second to none. Your team’s knowledge of our business model and communications was extremely valuable in the development of our communications strategy and pipeline. I would recommend Tele-Plus to any business that is making the tough decisions to who they want to choose as their business IT partner. We look forward to working with you in the future.” ### ##### [Martha Orndorf, UCMC](https://www.telepluscorp.com/testimonial/martha-orndorf-ucmc/) Clinic Coordinator “We want to convey our appreciation for the professional installation of the alarm system project recently awarded to your company. The work was performed by the technicians virtually without any interruption of our normal daily routine. We believe that the candidness regarding the discussions and suggestions offered by you and your employees are very valuable business assets. We are convinced that should we have any problems, questions or technical issues; your company will have no problems resolving them.” ### ##### [Jack Reynard](https://www.telepluscorp.com/testimonial/jack-reynard/) Fleet Manager “I’m very appreciative of the response and treatment I have received over the years from your employees…when I call, I always receive a nice voice on the other end. I know I have been heard and my issue is understood…and steps are taken to resolve the issue.” ### ##### [Barbara Miles](https://www.telepluscorp.com/testimonial/barbara-miles/) Business Office “I just wanted to take a few minutes and let you know how pleased I was with the work that your crew did. The transformation of our IT room is night and day. I was really impressed with the professionalism that Rick Divver exhibited. Richard went above and beyond the call of duty and although most individuals might have shown some frustration, he did not waiver and I can quote him as saying, “I am here for your guys.” Without hesitation I will directly refer anyone to use your services.” ### ##### [Brad Shields](https://www.telepluscorp.com/testimonial/brad-shields/) Operation Excellence Champion “We have been with Tele-Plus for close to ten years now. I heard about them through my Father-in-Law’s business, and they just loved them. We have been very pleased with Tele-Plus, they are great with equipment, and their customer service is amazing. I would 110% recommend Tele-Plus…they are top notch! We did a lot of research this time around, and no one could come close to what Tele-Plus can offer for services, and for pricing!” ### ##### [John M. Epley](https://www.telepluscorp.com/testimonial/john-m-epley/) West Pennsboro Township Manager I am writing to let you know how much I appreciate the outstanding customer service that your staff provides for us. The Tele-Plus staff are always very attentive and helpful to us each and every time we call for service. The employees we interacted with are always very knowledgeable and seems genuinely interested in helping us get to the bottom of every issue we present to them. Because of the efforts and the pleasant personalities of the Tele-Plus staff we will continue to use their services, as well as recommend Tele-Plus to others. You have put together a great team that makes customers feel respected, appreciated, and valued. We truly appreciate all that you do and have done for us! We look forward to working with your team again in the future. Thank you! ### ##### [Wendy L. Coy](https://www.telepluscorp.com/testimonial/wendy-l-coy/) Controller I was very appreciative that the salesperson, Shane Morrow, was willing to attend a Wednesday evening meeting with the Board of Directors. It was important for the board to hear his suggestions to upgrade our system and to answer questions. He made a good impression – making it a done deal. We were very pleased with the assistance we got with updating our system – the installation and how it has worked since its installation. It is comforting to know we are properly alarmed (security and fire) and that we have a user-friendly accountability system. It has allowed us to consider eliminating some old habits and made us more user friendly. ### ##### [Margaret Kline](https://www.telepluscorp.com/testimonial/margaret-kline/) Inside Building Coordinator I wanted to write a very quick note, but with a very heartfelt “THANK YOU” for your recent work after our cyber-attack. Needless to say, we were all dismayed in the offices and hit a point where no one could access any data files from our server. We quickly learned that our system had been penetrated with rogue files and we could have effectively been held for ransom. With the quick action of your staff, you were able to not only eliminate the threat form our system, but fully restore all data files from the back-ups which are continuously created. Fortunately for us this incident provided only a minor inconvenience in terms of our normal work flow, and caused no real damage or financial harm to my business, which I am eternally grateful for. Please convey this message to all of your staff members and I thank you and them for your excellent service and attention paid to my business. ### ##### [Theodore G. Reeder, III, CPA](https://www.telepluscorp.com/testimonial/theodore-g-reeder-iii-cpa/) President --- ### [Tele-Plus History](https://www.telepluscorp.com/history/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Tele-Plus History Tele-Plus Corporation was established in 1977 as a small home-based business located in McConnellsburg, PA. Initially, Tele-Plus offered telecommunication services, property protection and life safety solutions primarily to customers located within that region. Over time, our commitment to quality services allowed our company to grow and expand causing us to re-establish our corporate operations center into a larger facility located in Hagerstown, Maryland in 1986. With the acquisition of Lanier Business Products of Western Maryland in 1990, we were able to expand both our employee and customer base significantly, and we soon outgrew our old location. For this reason, we constructed a new 20,000 square foot facility in Hagerstown. We now offer solutions for your telecommunications, networking, security, fire / life safety, video surveillance, access control, plus structured cabling requirements. Our professional team of highly skilled technicians are dispatched at strategically located service centers to better ensure rapid response to your needs. Tele-Plus strives for continued growth as an innovative regional company, and we are currently serving thousands of area businesses and residences with our full-line of products and services. Our commitment to the personal and career development of our employees ensures continued organizational growth, profitability and our dedication to excellence! --- ### [Conference Room & AV Solutions](https://www.telepluscorp.com/conference-room-av-solutions/) **Published:** January 5, 2024 **Author:** teleplus **Content:** # Conference Room and AV Solutions ### [Audio Visual Solutions for Your Business](/conference-room-av-solutions/audio-visual-solutions/) ### [Click Share Conferencing Solutions](/conference-room-av-solutions/clickshare-conferencing-solutions/) ### [Digital Signage for Your Business](/computer-services/disaster-recovery-and-data-backup/) --- ### [Access Control User Guides](https://www.telepluscorp.com/security-safety/access-control-user-guides/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Access Control User Guides - [ DMP XR100/XR500 ](/wp-content/uploads/2024/01/XR100-XR500.pdf) - [ DSX ACCESS CONTROL ](/wp-content/uploads/2024/01/DSX.pdf) - [ XR150 ](/wp-content/uploads/2024/01/XR-150-550.pdf) --- ### [Security Systems User Guides](https://www.telepluscorp.com/security-safety/security-systems-user-guides/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Security Systems User Guides - [ VISTA 32 ](/wp-content/uploads/2024/01/Vista-32FB_Owners_Manual.pdf) - [ VISTA 100 ](/wp-content/uploads/2024/01/vista100.pdf) - [ VISTA 20 ](/wp-content/uploads/2024/01/Vista20user.pdf) - [ VISTA 40 ](/wp-content/uploads/2024/01/Vista40user.pdf) - [ VISTA 128 ](/wp-content/uploads/2024/01/Vista128FBuser.pdf) - [ LYNX ](/wp-content/uploads/2024/01/LYNX_Owners.pdf) - [ FBI XL4 ](/wp-content/uploads/2024/01/XL4_XL4B_XL4Cuser.pdf) - [ FBI XT2 ](/wp-content/uploads/2024/01/XL2Towner.pdf) - [ FBIXL4600 ](/wp-content/uploads/2024/01/XL4600owner.pdf) - [ FBI Legend ](/wp-content/uploads/2024/01/fbii-legend-100-user.pdf) - [ FBI XL1218 ](/wp-content/uploads/2024/01/XL1218_user.pdf) - [ FBI XL1219 ](/wp-content/uploads/2024/01/XL1219_user.pdf) - [ DMP XR5 ](/wp-content/uploads/2024/01/xr5user-1.pdf) - [ DMP XR20 ](/wp-content/uploads/2024/01/XR20user-1.pdf) - [ DMP XR40 ](/wp-content/uploads/2024/01/XR40User-1.pdf) - [ DMP XR SUPER6 ](/wp-content/uploads/2024/01/XRSUPER6USER-1.pdf) - [ DMP XR100/XR500 ](/wp-content/uploads/2024/01/LT-0683.pdf) - [ DMP XTL ](/wp-content/uploads/2024/01/LT-1109.pdf) - [ DMP XR150/350/550 ](/wp-content/uploads/2024/01/LT-1278.pdf) - [ XT30 50 ](/wp-content/uploads/2024/01/XT30-50-User-Guide.pdf) --- ### [Fire Alarm Systems User Guides](https://www.telepluscorp.com/security-safety/fire-alarm-systems-user-guides/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Fire Alarm Systems User Guides - [ DMP XR5 ](/wp-content/uploads/2024/01/xr5user.pdf) - [ DMP XR20 ](/wp-content/uploads/2024/01/XR20user.pdf) - [ DMP XR40 ](/wp-content/uploads/2024/01/XR40User.pdf) - [ DMP XR SUPER6 ](/wp-content/uploads/2024/01/XRSUPER6USER.pdf) - [ DMP XR100/XR500 ](/wp-content/uploads/2024/01/XR100-XR500.pdf) - [ DMP XLT ](/wp-content/uploads/2024/01/XTL-Series.pdf) - [ DMP XR150/350/550 ](/wp-content/uploads/2024/01/XR150-350-550-User-Guide.pdf) - [ XL4 ](/wp-content/uploads/2024/01/XL4-XL4B-XL4Cuser.pdf) - [ FIRESHIELD ](/wp-content/uploads/2024/01/FireShield-FACP-Operating-Instructions.pdf) - [ VS1 AND VS2 ](/wp-content/uploads/2024/01/VS1-and-VS2-Operating-Instructions.pdf) - [ XR150 ](/wp-content/uploads/2024/01/XR-150-550.pdf) - [ XT30 50 ](/wp-content/uploads/2024/01/XT30-50-User-Guide.pdf) --- ### [Security/Safety](https://www.telepluscorp.com/security-safety/) **Published:** January 5, 2024 **Author:** teleplus **Content:** # Security / Safety ### [Fire Alarm/Life Safety](/security-safety/fire-alarm-protection-life-safety/ "Fire Alarm/Life Safety") ### [Fire Alarm/Life Safety User Guides](/security-safety/fire-alarm-systems-user-guides/ "Fire Alarm/Life Safety User Guides") ### [Security Systems](/security-safety/security-systems/ "Alarm Systems") ### [Security Systems User Guides](/security-safety/security-systems-user-guides/ "Alarm Systems User Guides") ### [Home Automation](/security-safety/home-automation-system-home-safety/ "Home Automation") ### [Alarm Monitoring](/security-safety/alarm-monitoring/ "Alarm Monitoring") ### [CCTV Systems](/security-safety/cctv-systems/ "CCTV Systems") ### [Access Control](/security-safety/access-control-systems/ "Access Control ") ### [Access Control User Guides](/security-safety/access-control-user-guides/ "Access Control User Guides") ### [Integrated Solutions](/security-safety/integrated-solutions-by-genetic/ "Integrated Solutions by Genetec")[](https://www.telepluscorp.com/cctv "Digital Watchdog Survelliance Solutions") --- ### [Computer Services](https://www.telepluscorp.com/computer-services/) **Published:** January 4, 2024 **Author:** teleplus **Content:** # Computer Services ### [Managed Services](/computer-services/managed-services/ "Managed Services") ### [Disaster Recovery and Data Backup](/computer-services/disaster-recovery-and-data-backup/ "Disaster Recovery and Data Backup") ### [Computer and Server Installation](/computer-services/computer-and-server-installation/ "Computer and Server Installation") ### [IT Help Desk](/computer-services/it-help-desk/ "IT Help Desk") ### [Hourly IT Services](/computer-services/hourly-it-services/ "Hourly IT Services") ### [Hosting Services](/computer-services/hosting-services/ "Hosting Services") [ Free Dark Web Scan ](/contact/) --- ### [Business Telephone Systems User Guides](https://www.telepluscorp.com/communication-services/business-telephone-systems-user-guides/) **Published:** December 22, 2023 **Author:** teleplus **Content:** # Communication Systems User Guides ## Samsung Telephone Systems - [ Samsung IDCS100/500/700 ](/wp-content/uploads/2024/01/iDCS_Keyset_User_Guide.pdf) - [ Samsung SVMI – E Voicemail ](/wp-content/uploads/2024/01/VoiceMailUserGuide.pdf) - [ DS 5000 ](/wp-content/uploads/2024/01/DS5000_Keyset_User_Guide.pdf) - [ DCSC/DCS50si ](/wp-content/uploads/2024/01/DCS_Compact_DCS_Keyset_Guide.pdf) - [ DS616 ](/wp-content/uploads/2024/01/DS616_DS24D_Keyset_User_Guide.pdf) - [ Samsung SVMI-8 Voicemail ](/wp-content/uploads/2024/01/SVMi-8_User_Guide.pdf) - [ Samsung DCS ](/wp-content/uploads/2024/01/iDCS_Keyset_User_Guide.pdf) ## Mitel Telephone Systems - [ Mitel 8528 ](/wp-content/uploads/2024/01/Mitel8528UserGuide4.0.pdf) - [ Mitel 8500 ](/wp-content/uploads/2024/01/Mitel8500UserGuide.pdf) - [ Mitel 8568 ](/wp-content/uploads/2024/01/Mitel8568UserGuide4.0.pdf) - [ Inter-Tel 8560/8660 ](/wp-content/uploads/2024/01/Executive_Endpoint_User_Guide-Intertel.pdf) - [ Inter-Tel 8520 ](/wp-content/uploads/2024/01/Intertel8520UserGuide.pdf) - [ Mitel Voicemail ](/wp-content/uploads/2024/01/MitelVoice_Mail_User_Guide.pdf) --- ## Team ### [Shannon Yates](https://www.telepluscorp.com/team/shannon-yates/) **Published:** January 4, 2024 **Author:** teleplus **Content:** As President of Tele-Plus Corporation, Shannon Yates provides strategic leadership and oversees all aspects of the company’s operations, including project management, service delivery, customer support, and business development. With more than 25 years of industry experience, Shannon is committed to delivering innovative technology solutions and exceptional customer service while driving the continued growth and success of the organization. Shannon began his career with Tele-Plus in 2000 as an installer and field service technician. Through dedication, technical expertise, and a passion for continuous learning, he advanced through the organization, gaining firsthand experience in every facet of the business before assuming the role of President. His unique perspective enables him to combine strategic leadership with a deep understanding of the technologies and services that Tele-Plus delivers. Throughout his career, Shannon has earned a reputation for building strong client relationships, leading high-performing teams, and delivering complex technology projects with precision and professionalism. His leadership philosophy is centered on integrity, accountability, and exceeding customer expectations through responsive service and innovative solutions. Shannon’s technical credentials include CompTIA A+ Certification, NICET Level IV Certification, Master Electrical Licenses for Low Voltage Applications, and numerous industry and manufacturer certifications. He also pursued studies in electrical and electronics engineering through Pennsylvania College of Technology and the NCCER program, providing a strong foundation in telecommunications, networking, security, and integrated technology systems. Under Shannon’s leadership, Tele-Plus continues to strengthen its position as a trusted technology partner, providing businesses with comprehensive communications, managed IT, networking, security, and structured cabling solutions. Driven by a commitment to innovation, operational excellence, and lasting client partnerships, Shannon is focused on positioning Tele-Plus as the premier technology solutions provider, delivering the expertise, service, and forward-thinking solutions businesses need to succeed in an ever-evolving digital world. **Team Categories:** Management --- ### [Jason Ellis](https://www.telepluscorp.com/team/jason-ellis/) **Published:** April 25, 2019 **Author:** teleplus **Content:** “The telephone revolution is here. Let us help you utilize it to grow your business, save you money and be worry free on all your technology needs.” Jason D Ellis became the Owner and CEO of Tele-Plus Corporation, the area’s leading telephony equipment and knowledge base provider in 2015. Ellis joined Tele-Plus in 2006 where he worked in the field to gain product knowledge and was promoted to Vice President General Manager in June of 2008. Since then, Ellis’ leadership and industry knowledge have been pivotal in helping local companies take advantage of new technology converging their data and communications need into a single platform saving them money and time. Ellis and the company’s business and technical leaders are focusing on continued systems integration so that fire, security, cabling, card access, and data can be supported by one entity with seamless support and installation. Tele-Plus’ goal is for you to feel like we only have one customer, YOU. Described witty, ethical, passionate, dynamic and hardworking, Ellis has infused Tele-Plus with his own brand of energetic leadership, vision, a will to stop at nothing to achieve customer satisfaction. Ellis was born in April of 1971, and grew up in Boonsboro Maryland, an area rich in our nation’s history. He graduated from West Virginia University with a Bachelor of Science in Mechanical Engineering. After college, he worked as an engineer and production manager for a steel mill in Hartsville South Carolina. While in South Carolina he completed a Master of Business Administration degree from South Carolina University. He currently resides in Mercersburg, Pennsylvania with his wife Vicky and three children. **Team Categories:** Management --- ### [Mike Brown](https://www.telepluscorp.com/team/mike-brown/) **Published:** January 13, 2026 **Author:** teleplus **Content:** Bio Coming Soon!!! **Team Categories:** Sales --- ### [Melissa Mellot](https://www.telepluscorp.com/team/melissa-mellot/) **Published:** January 13, 2026 **Author:** teleplus **Content:** Melissa Mellott has been a valued member of the Tele- Plus Corporation Team since her graduation from Hood College in 2000. She began her career in the accounting department, where she built a strong foundation in operations support and customer relations. Melissa later transitioned into the Security and Alarm Department, where she is known as a dedicated customer advocate and inside sales representative. In this role, she is recognized for her commitment to understanding client needs, providing reliable solutions, and delivering exceptional service. Outside of work, Melissa is an avid animal lover, enjoys the outdoors, traveling and spending time with family and friends. She resides in Keedysville with her husband and is the proud mother of two amazing daughters. **Team Categories:** Management --- ### [Deanna Kline](https://www.telepluscorp.com/team/deanna-kline/) **Published:** January 13, 2026 **Author:** teleplus **Content:** Deanna is a native Western Marylander, born and raised in Cumberland and has lived in Washington County since 2012. Deanna joined Tele-Plus Corporation in January 2013 and is currently the Customer Advocate, to include inside sales, for our Telecommunications and IT services operations. Deanna is an active member of the Hagerstown First Church of God and serves on the Board of Directors for Star Community, Inc. Deanna lives in Hagerstown with her husband Wes and enjoys time with family. **Team Categories:** Management --- ### [Chuck Eichelberger](https://www.telepluscorp.com/team/chuck-eichelberger/) **Published:** January 4, 2024 **Author:** teleplus **Content:** Chuck joined the Tele-Plus sales team in January of 2021 after a 30-year career in the banking industry providing Washington County business owners with financial solutions as a Community Relationship Manager and Small Business Banker. Chuck brings his years of relationship building to the role of Washington County Sales Manager. Born and raised in Sharpsburg, Maryland, Chuck is a lifelong resident of Washington County and is passionate about community involvement. He is active in the United Way of Washington County having served as Board of Directors Chair and Community Impact Chair. Chuck is currently a member of the Washington County Chamber of Commerce Board of Directors and a member of the Hagerstown Lions Club. He is also a graduate of Leadership Washington County Class 32. Chuck resides in Hagerstown with his wife Nancy, daughter Cameryn and his two beagles Barley and Blue. *“It’s great to be able to continue to serve the local business community by customizing communication, security and IT solutions to the specific needs of the client with a company that puts the best interest of the customer first.”* **Team Categories:** Sales --- ### [Michael Glessner, Jr.](https://www.telepluscorp.com/team/michael-glessner-jr/) **Published:** January 4, 2024 **Author:** teleplus **Content:** Mike’s career with Tele-Plus Corporation began as a teenager as he gained experience with cabling and general telecommunications. Upon graduation of high school, Mike volunteered and serviced in the United States Army for 6 years. During this time, he gained valuable electronics experience through his work with both the Hawk missile launcher systems and the A1 Abrams tank turret systems. After completion of his tour with the US military in October 1990, Mike returned and was employed by Tele-Plus Corporation as an alarm technician. In 2006, Mike was promoted to a regional sales manager for the Pensylvania area. His technical background enables him to design and tailor solutions for both the telecommunication and alarm divisions. Mike currently resides in McConnellsburg, Pennsylvania with his wife Susan. He is a council member for the McConnellsburg United Methodist Church. He is also a member of the Mount Zion Lodge No. 774 Free and Accepted masons and the Chambersburg Rotary Club. He also serves in both the Greater Chambersburg and Greater Carlisle Chamber of Commerce. Mike’s hobbies include supporting his favorite sports teams which include the Pittsburgh Pirates, Penguins and Steelers and outdoor sports including hunting and fishing. **Team Categories:** Sales --- ### [Kevin Parsons](https://www.telepluscorp.com/team/kevin-parsons/) **Published:** January 4, 2024 **Author:** teleplus **Content:** Kevin came to Tele-Plus in 2020 to manage and increase growth in both the West Virginia and Virginia regions. His prior work history has been in both sales and manufacturing. He is an active member in the Virginia and West Virginia Chamber of Commerce chapters. Recently he received certifications in Fire Alarm Design and Low Voltage Training. *“I am proud to be a part of the solide team atmosphere here at Tele-Plus. Chances are if you have a business, we have a wide-array of services and solutions to help you improve it!! See you in the field!!!”* **Team Categories:** Sales --- ### [Jason McDonald](https://www.telepluscorp.com/team/jason-mcdonald/) **Published:** January 4, 2024 **Author:** teleplus **Content:** Jason grew up in Frederick County Maryland and attended The American University’s KOGOD School of Business in DC graduating in 2008. Joining Tele-Plus in 2009 as a Manager of Regional Sales he has completed numerous sales and product training courses and continues to be a top producer for the company. As a Manager-Regional Sales, Jason handles all areas of account management and generation of new business for the Mid Maryland and DC Metro Area territory. Jason is extremely driven and takes great pride in his career, helping others to implement technology-based solutions solving today’s business challenges. He has a consultative and focused approach to sales and consistently goes above and beyond to exceed each customer’s expectations. Jason is an active member of the Frederick community and involved in numerous charitable causes such as the Frederick Rescue Mission and Steadfast. When Jason is not working for Tele-Plus or in the local community, he enjoys spending time with his Family and Friends, golfing, fishing, and reading. He and his wife are expecting their first baby in the summer of 2026. **Team Categories:** Sales --- ### [Steve Cotton](https://www.telepluscorp.com/team/steve-cotton/) **Published:** January 4, 2024 **Author:** teleplus **Content:** Steve came to Tele-Plus through the 1990 acquisition of the Lanier Worldwide franchise where he served as a technician and later as service manager. Steve has an extensive training and technical background beginning with an enlistment in the United States Navy where he served on board the Aircraft Carrier, USS-America (CV-66) as an aviation electronics technician (AT), flight deck final checker and troubleshooter for the avionics division servicing the A-7 attack aircraft. This experience has proven invaluable in attention to detail, problem resolution, safety and management while performing at the highest levels in a fast paced environment. Upon honorable discharge in 1984 he immediately began his career with Lanier Worldwide and Tele-Plus Corporation as an electronics and computer technician gaining vast experience and understanding of office telecommunications technologies and life and property protection solutions. He has used this experience to further advance his position as Regional Sales Manager-PA Region until being promoted to VP of Business Development in 2004. Steve resides with his wife Denise of 32 years in Greencastle, Pa. They have 3 grown children and 3 grandchildren. When Steve is not working to provide top notch customer solutions he can usually be found on a golf course somewhere in the tri-state area. *“I believe the true measure of a company is how it treats its employees which will ultimately determine how it treats its customers. I have and continue to enjoy a fantastic career with Tele-Plus. I attribute much of my success to the business acumen, work ethic and commitment to excellence instilled in me by this organization. No matter how fierce the competition Tele-Plus will not compromise our commitment to deliver the best possible solutions that exceed our customers expectations at affordable investments while providing world class service required to foster a long term relationship – period! It sometimes takes months to earn a customers trust and seconds to lose it.”* *~ Steve Cotton* **Team Categories:** Sales --- ### [Steve Alger](https://www.telepluscorp.com/team/steve-alger/) **Published:** January 4, 2024 **Author:** teleplus **Content:** *“I enjoy the opportunities I have to work directly with our technical staff and customers. It enables me to see what is going on in the field and experience a variety of ‘real’ working environments”.* Steve Alger serves as the Technical Services Manager of the Voice and Data divisions of Tele-Plus Corporation. He joined the Tele-Plus team in March of 1989 and has held various technical and management positions in the company throughout this career. He earned his Degree in Electronic and Computer Technology from Electronics Institute in Harrisburg, Pennsylvania in 1987 and has continued his education throughout his career. Alger has earned many industry and manufacturer certifications including CompTIA A+, CompTIA NET+, TIA-Convergence Technology Profession, Cisco CCNA, Cisco CCNA-Security, Microsoft MCTS-Server 2008, Mitel, Samsung Office Serve, and Sonicwall CCSA. Steve lives with his wife Lynnette and children near Greencastle, Pennsylvania where he grew up. He enjoys working on his old cars, hunting with his children, camping with his family, and volunteering at church. **Team Categories:** Management --- ### [Andrew Stevens](https://www.telepluscorp.com/team/andrew-stevens/) **Published:** January 4, 2024 **Author:** teleplus **Content:** Andrew Stevens began his career at Tele-Plus Corporation in 1995 as the purchasing and inventory control agent. Currently, he is responsible for managing the company’s assets and logistics as well as providing assistance with electrical engineering. Andrew is a licensed master electrician in multiple jurisdictions. He resides in Keedysville, Maryland with his wife and two daughters. **Team Categories:** Management --- ### [Lynda Strait](https://www.telepluscorp.com/team/lynda-strait/) **Published:** January 4, 2024 **Author:** teleplus **Content:** Lynda Strait joined Tele-Plus Corporation in September 1987. In her current position as Controller, Lynda manages the day-to-day operations of the accounting department. She received her Bachelor of Science degree in Business Administration with a Concentration in Accounting from Shepherd College. Lynda resides in McConnellsburg, PA with her husband, Greg and two children, Colton and Caleb. **Team Categories:** Management --- ## Testimonial ### [Lisa Fausey](https://www.telepluscorp.com/testimonial/lisa-fausey/) **Published:** November 19, 2024 **Author:** teleplus **Content:** Let me just tell you… if you are ever searching for a phone provider, security for your business or MSP for internet and computer security at your business, consider TelePlus out of Hagerstown. I started working with TelePlus a few years ago as we were growing and Vonage was not reliable nor able to grow with us. We started with phones, then when we bought our building four years ago, we added security. This year we added their Managed Services for all our computers. Let me tell you my experience just today. Their phone crew are amazing and worked through some very challenging requests I made and always came through for me. They are always just a text or call away. I emailed my rep at TelePlus to ask if he could help with adding one of my staff’s profile to the desktop computer in our MD office. He reached out to her within minutes and completed the request. Next, responded to my email to let me know it was completed. It took like five minutes! This is the normal with TelePlus. They are truly a great service provider and a great team of professionals. --- ### [Margaret Kline](https://www.telepluscorp.com/testimonial/margaret-kline/) **Published:** January 4, 2024 **Author:** teleplus **Content:** I was very appreciative that the salesperson, Shane Morrow, was willing to attend a Wednesday evening meeting with the Board of Directors. It was important for the board to hear his suggestions to upgrade our system and to answer questions. He made a good impression – making it a done deal. We were very pleased with the assistance we got with updating our system – the installation and how it has worked since its installation. It is comforting to know we are properly alarmed (security and fire) and that we have a user-friendly accountability system. It has allowed us to consider eliminating some old habits and made us more user friendly. --- ### [Martha Orndorf, UCMC](https://www.telepluscorp.com/testimonial/martha-orndorf-ucmc/) **Published:** January 4, 2024 **Author:** teleplus **Content:** “We have had the pleasure of partnering with Tele-Plus for three plus years for all our IT, telephone and alarm system needs. The representatives and technicians at Tele-Plus have always been outstanding and efficient. When it came time to install our second site facility needs, we knew that Tele-Plus was our partner of choice. The project management skills, communication, and ability to swiftly build and assimilate our data needs and information are second to none. Your team’s knowledge of our business model and communications was extremely valuable in the development of our communications strategy and pipeline. I would recommend Tele-Plus to any business that is making the tough decisions to who they want to choose as their business IT partner. We look forward to working with you in the future.” --- ### [Jack Reynard](https://www.telepluscorp.com/testimonial/jack-reynard/) **Published:** January 4, 2024 **Author:** teleplus **Content:** “We want to convey our appreciation for the professional installation of the alarm system project recently awarded to your company. The work was performed by the technicians virtually without any interruption of our normal daily routine. We believe that the candidness regarding the discussions and suggestions offered by you and your employees are very valuable business assets. We are convinced that should we have any problems, questions or technical issues; your company will have no problems resolving them.” --- ### [Barbara Miles](https://www.telepluscorp.com/testimonial/barbara-miles/) **Published:** January 4, 2024 **Author:** teleplus **Content:** “I’m very appreciative of the response and treatment I have received over the years from your employees…when I call, I always receive a nice voice on the other end. I know I have been heard and my issue is understood…and steps are taken to resolve the issue.” --- ### [Brad Shields](https://www.telepluscorp.com/testimonial/brad-shields/) **Published:** January 4, 2024 **Author:** teleplus **Content:** “I just wanted to take a few minutes and let you know how pleased I was with the work that your crew did. The transformation of our IT room is night and day. I was really impressed with the professionalism that Rick Divver exhibited. Richard went above and beyond the call of duty and although most individuals might have shown some frustration, he did not waiver and I can quote him as saying, “I am here for your guys.” Without hesitation I will directly refer anyone to use your services.” --- ### [John M. Epley](https://www.telepluscorp.com/testimonial/john-m-epley/) **Published:** January 4, 2024 **Author:** teleplus **Content:** “We have been with Tele-Plus for close to ten years now. I heard about them through my Father-in-Law’s business, and they just loved them. We have been very pleased with Tele-Plus, they are great with equipment, and their customer service is amazing. I would 110% recommend Tele-Plus…they are top notch! We did a lot of research this time around, and no one could come close to what Tele-Plus can offer for services, and for pricing!” --- ### [Wendy L. Coy](https://www.telepluscorp.com/testimonial/wendy-l-coy/) **Published:** January 4, 2024 **Author:** teleplus **Content:** I am writing to let you know how much I appreciate the outstanding customer service that your staff provides for us. The Tele-Plus staff are always very attentive and helpful to us each and every time we call for service. The employees we interacted with are always very knowledgeable and seems genuinely interested in helping us get to the bottom of every issue we present to them. Because of the efforts and the pleasant personalities of the Tele-Plus staff we will continue to use their services, as well as recommend Tele-Plus to others. You have put together a great team that makes customers feel respected, appreciated, and valued. We truly appreciate all that you do and have done for us! We look forward to working with your team again in the future. Thank you! --- ### [Theodore G. Reeder, III, CPA](https://www.telepluscorp.com/testimonial/theodore-g-reeder-iii-cpa/) **Published:** January 4, 2024 **Author:** teleplus **Content:** I wanted to write a very quick note, but with a very heartfelt **“THANK YOU”** for your recent work after our cyber-attack. Needless to say, we were all dismayed in the offices and hit a point where no one could access any data files from our server. We quickly learned that our system had been penetrated with rogue files and we could have effectively been held for ransom. With the quick action of your staff, you were able to not only eliminate the threat form our system, but fully restore all data files from the back-ups which are continuously created. Fortunately for us this incident provided only a minor inconvenience in terms of our normal work flow, and caused no real damage or financial harm to my business, which I am eternally grateful for. Please convey this message to all of your staff members and I thank you and them for your excellent service and attention paid to my business. --- ## Categories ### [Uncategorized](https://www.telepluscorp.com/category/uncategorized/) --- ### [Business](https://www.telepluscorp.com/category/business/) --- ### [Corporate](https://www.telepluscorp.com/category/corporate/) --- ### [Technology](https://www.telepluscorp.com/category/technology/) --- ### [Hosted Phones](https://www.telepluscorp.com/category/hosted-phones/) --- ### [Cybersecurity](https://www.telepluscorp.com/category/cybersecurity/) --- ## Tags ### [business](https://www.telepluscorp.com/tag/business/) --- ### [corporate](https://www.telepluscorp.com/tag/corporate/) --- ### [digital](https://www.telepluscorp.com/tag/digital/) --- ### [artificial intelligence](https://www.telepluscorp.com/tag/artificial-intelligence/) --- ### [antiphishing](https://www.telepluscorp.com/tag/antiphishing/) --- ### [technology](https://www.telepluscorp.com/tag/technology/) --- ### [email](https://www.telepluscorp.com/tag/email/) --- ### [voip](https://www.telepluscorp.com/tag/voip/) --- ### [business phones](https://www.telepluscorp.com/tag/business-phones/) --- ### [phone systems](https://www.telepluscorp.com/tag/phone-systems/) --- ### [internet phones](https://www.telepluscorp.com/tag/internet-phones/) --- ### [cybersecurity](https://www.telepluscorp.com/tag/cybersecurity/) --- ### [ransomware](https://www.telepluscorp.com/tag/ransomware/) --- ### [business security](https://www.telepluscorp.com/tag/business-security/) --- ### [malware](https://www.telepluscorp.com/tag/malware/) --- ### [computer safety](https://www.telepluscorp.com/tag/computer-safety/) --- ### [cybercrime](https://www.telepluscorp.com/tag/cybercrime/) --- ### [AI](https://www.telepluscorp.com/tag/ai/) --- ### [work from home](https://www.telepluscorp.com/tag/work-from-home/) --- ### [managed technology](https://www.telepluscorp.com/tag/managed-technology/) --- ### [IT Services](https://www.telepluscorp.com/tag/it-services/) --- ### [#univergeblueconnect](https://www.telepluscorp.com/tag/univergeblueconnect/) --- ### [#onpremisesphones](https://www.telepluscorp.com/tag/onpremisesphones/) --- ### [cloudcommunications](https://www.telepluscorp.com/tag/cloudcommunications/) --- ### [automation tools](https://www.telepluscorp.com/tag/automation-tools/) --- ## Team Categories ### [Management](https://www.telepluscorp.com/team-categories/management/) --- ### [Sales](https://www.telepluscorp.com/team-categories/sales/) ---