CTI System Link
The DCS 50si has a system wide CTI link. This CTI link is provided
from one of the serial I/O ports on the SMISC and can be used
with either the DCS TSAPI driver to connect the system to a
Novell LAN or the TAPI 2.0 driver to provide a CTI link to a
Windows NT server based LAN environment.
Dialed Number Identification Service (DNIS)
When DNIS service is provided on an incoming E&M trunk the DCS
50si can route calls based on the numbers received.
Direct Inward Dialing (DID-USE E&M TRUNK)
The DCS 50si can use local telephone company-provided DID service
via an E&M trunk. When programmed, anyone dialing a user's personal
number rings directly to that user's office. DID calls to a
busy station have the option to return busy signal to the C.O.
or return ringback to the C.O. When ringback is selected, the
called station receives off-hook ring. Multiple DID numbers
can ring the same extension or station group and display keysets
show a DID directory name when ringing if a name has been programmed.
DID calls can be assigned both a day and night ring destination.
Direct Inward System Access (DISA)
Users can call in on specific DISA lines at any time, input
a security code and receive system dial tone. Users can now
place internal calls or if permitted, calls using C.O. lines.
The caller must have a tone dial phone and know his/her DISA
security code. DISA lines can be used as both way lines or incoming
only and may be active in day mode, night mode or both. The
C.O. lines used for DISA must have disconnect supervision.
Directory Names
Each station, station group and C.O. line may be assigned a
directory name. In addition, each personal speed dial number,
system speed dial number and entry in the DID translation table
may be assigned a name (maximum 11 characters). These names
are displayed during calls with these ports and in the case
of station and speed dial names, can be used to originate calls.
DISA Security
If an incorrect DISA passcode is entered repeatedly (as is the
case with "hackers"), the DISA system can be automatically disabled
temporarily. Both the number of incorrect passcode attempts
and the time that DISA is disabled are programmable. In addition,
all failed attempts print on SMDR with a DISA error flag.
E & M TIE Lines
Your office can be connected to another office with a tie line.
Use it to make calls to stations in the other system.
Flexible Numbering
System programming allows stations to have two, three or four
digit extension numbers beginning with the digit 2 or 3. Default
extension numbers begin with 201. Station hunt group access
codes can be two or three digits beginning with the digit 5.
These can be changed but it will affect other feature access
codes. All user guides are written using the default numbering
plan.
In Group/Out Of Group
Individuals assigned to a station hunt group may temporarily
remove their telephones from the group by pressing the In/Out
of Group button providing that there is someone still in the
group. Stations out of a group will not receive calls to that
group but will continue to receive calls to their individual
extension numbers.
Incoming Call Distribution
Incoming calls can be assigned to ring a distributed station
hunt group. This allows all members of the group to share the
call load.
Integrated Services Digital Network (ISDN) Interface
Integrated Voice Mail
The DCS 50si has a dedicated slot in the expansion cabinet to
contain a CADENCE (VM8A) card. This card can be used with both
four ports and eight ports (one or two Voice Processing Modules
installed). This will allow such features as Call Record, Answering
Machine Emulation and Soft Key mailbox administration. NOTE:
Installing the CADENCE board reduces the maximum number of stations
on the system to 32.
Least Cost Routing
Least Cost Routing (LCR) is the ability to automatically select
the most cost effective central office route for the outside
number dialed by any station. The DCS 50si LCR program includes
the following features:
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