Voice processing has grown phenomenally in the last few years. More and more businesses are realizing its greatest benefits increased customer service, greater employee productivity and enhanced operating efficiency. In today's fast-paced world, tools like voice processing are essential for businesses to operate at peak performance and profitability. Inter-Tel has taken voice processing integration to a higher level with AXXESSORY Talk.

AXXESSORY Talk , a voice processing software, solves complex communication issues while increasing productivity and reducing costs. Integrating with the built-in functionality of your AXXESS system, it seamlessly merges voice processing applications with system capabilities. AXXESSORY Talk's user-friendly features include Automated Attendant, Voice mail, Call Routing Announcements and Fax-On-Demand. It's your essential business communication tool.

AXXESSORY Talk answers incoming calls with information taken directly from your AXXESS phone system. Integrated menus and voice processing information appear on your phone's LCD. AXXESSORY Talk actually takes over your telephone display.

You get benefits of integration with AXXESSORY Talk:

• Ease of use. Both voice processing and phone system appear as one.
• Reduced costs. Seamless access to voice processing applications.
• Extended work day. AXXESSORY Talk answers calls and takes messages around the clock.
• Quick Access. A visual prompt indicates when messages are received. You access your mailbox with the touch of a button.

Automated Attendant - Your Tireless Electronic Servant
Automated Attendant answers incoming calls, guides customers to the proper destination, transfers calls, takes messages and puts calls through to the operator. Automated Attendant provides a friendly interface to help your customers. Automated Attendant can handle all your incoming calls, or only those received after hours. And, Automated Attendant works 24 hours a day, 7 days a week.

Voice Mail Enhances Communication
Voice Mail improves and enhances critical business communications it's a valuable workplace tool with a wide variety of useful benefits. No more lost crucial messages important messages can be left in your voice mailbox. Callers can also be transferred to a receptionist, or to any designated extension, at any time. Even if the caller doesn't leave a message, the number is saved with the Caller I.D. feature. Employees have instant access to their messages at any time, from any location in the world. Remote message notification lets you program up to 18 numbers for remote delivery to cell phones, pagers, your home anywhere. And, voice mail messages are always confidential¾a private password protects your mailbox from illegal entry.

Flexibility with Call Routing Announcements
Call Routing Announcements extends your customer service. By programming a custom message along with several routing options, you communicate the right information at the perfect time. You can record employment opportunities, update flight schedules, relay product information the uses are limitless. Especially useful for programming hunt group announcements and overflow status, this function is essential for all call centers large or small, formal or informal. When all agents are busy and your customers must wait, a recorded message continually advises them of the approximate wait time. As soon as an agent is available, the call is connected. By reducing queue or wait time, customer service is greatly improved.

Stay Productive with Fax-On-Demand
Fax-On-Demand eliminates repetitive faxing and frees you to spend your time more productively. Frequently requested documents can be stored in a fax library. Using a touch-tone phone, callers can select the document they need from the library, enter their fax number, and the system will fax the document automatically.