AXXESSORY Connect software links call processing capability from your AXXESS system to your PC, allowing you to make and receive calls straight from your computer. You don't have to switch from your PC to your telephone to answer or make a call. With AXXESSORY Connect, you can perform the same call processing tasks -- including Dial, Answer, Hold, Conference, Forward, Do-Not-Disturb, Volume Control, Voice Mail Control and more -- using AXXESSORY Connect's easy-to-use Windows® interface and a mouse.

Where network services such as Caller I.D., ANI, and DNIS are available, information about incoming calls can be displayed on the AXXESSORY Connect software screen, including the caller's name and number, status of the call, and the time the call was received. A view call log feature displays the last 500 calls processed, whether you made or received the call, even if the caller didn't leave a message.

AXXESSORY Connect also features a lookup button, which allows you to access the intercom and feature directories, and a Caller I.D. button that enables you to assign a name and number to an incoming call. When you transfer a call, the Caller I.D. information you inputted transfers with the call.

Twenty programmable keys are displayed on the AXXESSORY Connect software screen. You can program up to 20 speed dial, feature/extension, or custom function keys to meet your specific needs.

AXXESSORY Connect allows you to manage calls better, which can enhance your customer service. Because AXXESSORY Connect detects the called or calling number and reacts to that information, you automatically receive the caller's stored information before you answer the call.

With AXXESSORY Connect, customer service departments within insurance, mail order, manufacturing, credit card, utility, or retail firms, to name a few, can have customer records automatically on line. When a patient calls a medical or dental office, his or her records can pop to the screen automatically. Professional service firms, such as law offices and accounting firms, can have client records and billing information available the moment the call rings in. Based on the number dialed, real estate offices can route calls to the appropriate agent and have property information available automatically on the computer.